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HomeAdvisor Screened & Approved

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Learn about our screening process

15 Years In Business

Company Details

  • Veteran Owned

Contact

4 Beechwood Road
Asheville, NC 28805

Hours

  • Mon: 7:00 AM - 6:00 PM
  • Tue: 7:00 AM - 6:00 PM
  • Wed: 7:00 AM - 6:00 PM
  • Thu: 7:00 AM - 6:00 PM
  • Fri: 7:00 AM - 6:00 PM
  • Sat: 7:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Appliance Repairs
    • Appliance Installation
    • HVAC servicing
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.8
    156 Verified Reviews
    • 5
      143
    • 4
      7
    • 3
      1
    • 2
      2
    • 1
      3

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 71-80 of 156 results
    5.0 Leanna W. Hendersonville, NC
    12/25/2020

    My oven quit working two days before Christmas and Terry came over Christmas Eve morning to fix it for us and saved my Christmas dinner.... Terry was very kind and respectful. The oven is working better than it has since we first bought it. Terry was very knowledgeable and explained what he was doing and also why. The price was also good for the service he provided. I will definitely use him again and will recommend him to all my friends and family.

    5.0 Deborah S. Leicester, NC
    11/9/2020

    Very knowledgeable and extremely prompt. Mr. Wilson is trustworthy and I would trust him in my home even if I was not there. Just a good person! I hired him twice for service.

    5.0 Linda C. Waynesville, NC
    10/29/2020

    Very pleased with the service.

    5.0 Mark L. Black Mountain, NC
    10/19/2020

    Good

    5.0 Cate B. Leicester, NC
    10/7/2020

    Terry it was very, very competent, and extremely kind. He let me watch the repair and help me learn what he was doing so I would be able to do it myself next time if necessary. He was also very patient with a fascinated three-year-old, taking the time to show him the parts, while taking care with the Covid precautions. I would absolutely recommend him, And plan to call him again myself whenever necessary.

    5.0 Jan S. Black Mountain, NC
    10/1/2020

    Came on time and did a great job. Very pleasant person.

    5.0 Watha K. Fletcher, NC
    9/23/2020

    Terry came to my aid when our dryer stopped working. He even was able to get here faster than promised. He was professional and next time I have any problems with an appliance...he will be the one I call. Highly recommend.

    4.0 John R. Asheville, NC
    9/21/2020

    He made every effort to arrive on time despite having a traffic accident on his drive to my appointment. He called to inform me that he would be late.

    5.0 Shawn F. Weaverville, NC
    9/16/2020

    He called me very quickly after I requested service. He was able to talk me through getting my exact Oven model number. When the part arrived he fixed and replaced it in an hour.

    2.0 George O. Fletcher, NC
    9/15/2020

    Very responsive and friendly, but he had to come back multiple (3) times to correct the same common problem and failed to connect the exhaust hose to the outside as requested. Added up to ~$300 in repairs, which is a reasonable price. Just took longer to cross off my list than was necessary. Have since learned that YouTube has great instructional videos on this and other common drier issues, so when the heating unit went out within weeks of this repair on the same drier, I fixed myself for under ~$30 in parts. Lesson learned.

    Photos

    In His Time Appliance Repair

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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