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97% Recommended

79 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

Serving You Locally
Hartford, CT 06114
http://www.newpro.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 9:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bath, Shower and Walk-In Bath Remodel/Replacement
  • Roofing
  • Siding
  • Windows & Doors
  • Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
2851 Verified Reviews
  • 5
    2519
  • 4
    223
  • 3
    58
  • 2
    16
  • 1
    35

Highly rated for

  • Quality
  • Value
  • Customer Service

Reviews

Write a Review
Showing 2271-2280 of 2851 results
5.0 Linda G. Wareham, MA
12/13/2020

From start to finish, choosing New Pro windows was the right choice. Joshua Cruz and his crew performed an exceptional installation with great attention to the details. They were friendly, courteous and professional, arrived on time, completed the installation efficiently and cleaned up completely. They were very respectful of our property. Except for the beautiful new windows, you couldn't even tell anyone had been here when they were all finished. I would highly recommend this window company.

Response from Company:

HI Linda! Congratulations on your new windows from NEWPRO! We hope that you enjoy them for many years to come. We will be sure to share your feedback with Joshua and the rest of the crew. Thank you for recommending us! If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!

5.0 Nina K. Gloucester, MA
12/3/2020

The Technician was very professional he explained everything he was doing when he was done repairing the window he then checked all the other windows in the house to make they working correctly!! Would Highly Recommend this Company for Windows!! Best Investment I have ever made!!

Response from Company:

Hi Nina! Thank you for this great feedback! We love hearing that our service technician was able to get your windows back in working order. As a NEWPRO homeowner, our team believes in providing you with the best products and services in a timely and efficient manner. If you ever have any other questions or concerns, please do not hesitate to reach out to us. Thank you and have a great day!

5.0 Fred L. Ware, MA
12/2/2020

Emily in your office was not only professional but so helpful to solve my problem.

Response from Company:

Hi Fred! Thank you for the kind words about Emily! We will be sure to share your feedback with her. Thank you and have a great day!

5.0 Fred L. Ware, MA
12/2/2020

Emily in your office was not only professional but so helpful to solve my problem.

Response from Company:

Hi Fred! Thank you for the kind words about Emily! We will be sure to share your feedback with her. Thank you and have a great day!

5.0 James W. Marshfield, MA
11/30/2020

They did good work and fixed what had to b done

Response from Company:

Hi, James! Thank you for leaving a 5-star review for the NEWPRO team, and have a great day!

5.0 James W. Marshfield, MA
11/30/2020

They did good work and fixed what had to b done

Response from Company:

Hi, James! Thank you for leaving a 5-star review for the NEWPRO team, and have a great day!

5.0 Jennifer P. Scarborough, ME
11/28/2020

Mike G arrived on time and followed the Covid regulations. He was personable and very easy to talk too. He worked in a professional and timely manner. Once the job was completed he cleaned up thoroughly. We are very pleased with the finished product of our new shower!

Response from Company:

Hi Jennifer! We are proud to have Mike as a bath installer on the NEWPRO installation team! Our team takes COVID-19 regulations very seriously as safety is one of our top priorities. We will be sure to share this great feedback with him. Congratulations on your new shower from NEWPRO! If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family.

5.0 James D. Norton, MA
11/27/2020

Claude and Harold were professional, personable and very competent. They arrived on time, and cleaned up when finished. Shower door needed to be custom made based on exact measurements. Very pleased.

Response from Company:

Hi James! Claude and Harold make a great team! We are glad to hear that they provided you with a 5-star installation experience. We will be sure to share your feedback with them. We hope that your new shower provides you with a luxurious bathing experience for many years to come. If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family.

0.50 Chris D. Holliston, MA
11/23/2020

The worst experiences I have had with a contractor. High pressure sales that overpromise and underdeliver. They didnâ t pull a permit, had unqualified workers doing plumbing work. They left me without a working bathroom for 2 weeks and had horrible communication throughout. Most importantly they didnâ t do the job as it was scoped, and after two weeks of hell I have no interest in having them enter my home again.

Response from Company:

Hi Chris. We are disappointed to receive your one-star rating. We can assure you that this is not a typical experience and are sorry to hear that we have let you down. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. The VP of Operations has been in contact with you to address your concerns. Please know that we will do everything possible to resolve any outstanding issues. We have been serving New England homeowners for 75 years and make it a priority to take care of each home that we service. Thank you and have a nice day.

5.0 Ken F. Saunderstown, RI
11/23/2020

Courteous

Response from Company:

Hi Ken! Thank you for the 5-star review and have a great day!

Showing 2271-2280 of 2851 results Showing 0 of 0 results
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Photos

Newpro Operating, LLC
2
Tub to Shower -Quincy, MA
2
Tub to Shower Conversion

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