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97% Recommended

79 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

Serving You Locally
Hartford, CT 06114
http://www.newpro.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 9:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Bath, Shower and Walk-In Bath Remodel/Replacement
  • Roofing
  • Siding
  • Windows & Doors
  • Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
2851 Verified Reviews
  • 5
    2519
  • 4
    223
  • 3
    58
  • 2
    16
  • 1
    35

Highly rated for

  • Quality
  • Value
  • Customer Service

Reviews

Write a Review
Showing 41-50 of 2851 results
5.0 George C. Hudson, MA
2/3/2022

Trevor was very professional and did an outstanding job.

1.5 Doreen C. Brockton, MA
8/27/2021

I am not at liberty to comment, due to the company refunding me a substantial amount.

Response from Company:

Hi Doreen. We are disappointed in your 1-star review and would like to learn more about your experience. Please email us directly at contactus@newpro.com with your name and the best phone number to reach you at. Thank you and have a nice day.

5.0 Rose L. Pawtucket, RI
7/29/2021

Claude and Harold did such a great job. They worked nine hours with just a small lunch break. They did a fantastic job and cleaned up after themselves. Could not be happier.

5.0 Paul D. East Sandwich, MA
7/20/2021

Matt A. was very professional. We were pleasantly surprised the work was completed in one day.

0.50 Bette M. Orleans, MA
2/1/2021

Worst company we have ever dealt with. And weâ ve been married 52 years. Pitiful in every way. Salesman made promises which were not kept. A project that could have been done in a week took 7 and a half weeks. We had to cancel a planned trip and emergency absentee vote.. They were supposed to start 9/10 and did not show. We had contracted the tile floor removal and install locally, based on their promised schedule, and the local tile guy did the bathroom demo since New Pro was a no show. Their workers would appear for an hour, one and a half hours, maybe even two hours and then youâ d never hear from them for a week. The experience was horrible in every way with one exception, the plumber. He actually came to our house to finish up on a Sunday on his own, not scheduled by the company, because he knew we were short on patience. I canâ t even describe how frustrating the experience was and how disgusted my husband and I are with New Pro.

Response from Company:

Hi Bette. We are disappointed in your 1-star review and are sorry to hear that we have let you down. This is certainly not a typical experience. NEWPRO has been serving New England homeowners for 75 years. There is nothing more important than providing an exceptional experience to anyone who considers and/or does business with us. Our Director of Client Services has called and left you a message to discuss your experience in more detail. Thank you and have a nice day.

5.0 Wild W. Taunton, MA
1/2/2021

I’m going to be in town for the weekend

Response from Company:

HI Wild! Thank you for leaving a 5-star review and have a great day!

4.5 Keto K. Woburn, MA
11/2/2020

Them very good

Response from Company:

Hi Keto! Thank you so much for leaving a positive review for NEWPRO and have a great day!

4.0 Deanna O. Andover, MA
9/29/2020

Our install team, led by Artie D. arrived on time and promptly got to work. The entire process was smooth and Artie communicated any snags and then found solutions! Overall a good experience.

Response from Company:

Hi Deanna! We are proud to have Artie as a member of our 5-star installation team. We will be sure to share your great feedback with him. We hope you enjoy your new exterior door for many years to come! If you ever have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to the NEWPRO family!

3.5 Jenly P. Providence, RI
9/3/2020

Good support!

Response from Company:

Hi Jenly! We are interested in learning more about your experience. Our goal is to always deliver an experience to exceed the expectations for the homeowners. We are having trouble locating your record in our system based on the name associated with this review. Please email us directly at jdemasi@newpro.com with your name and the best phone number to reach you at. Thank you and have a nice day!

5.0 Paul S. Falmouth, MA
8/14/2020

Good

Response from Company:

Hi, Paul! Thank you for the 5-star review and have a great day!

Showing 41-50 of 2851 results Showing 0 of 0 results
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Photos

Newpro Operating, LLC
2
Tub to Shower -Quincy, MA
2
Tub to Shower Conversion

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