- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process97% Recommended
79 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: 9:00 AM - 5:00 PM
Service Details
Areas of Expertise
- Bath, Shower and Walk-In Bath Remodel/Replacement
- Roofing
- Siding
- Windows & Doors
- Flooring
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewVery poor customer service. Slow to return phone calls. I have a bathroom job scheduled and still waiting to be done, instead of them calling me with updates as items are back ordered I am stuck chasing them around. They were quick however to collect half the 16,000 dollars owed to them. To be honest if not for the language in our contract I would have cancelled my renovation by them and looked elsewhere.
We are disappointed to receive your one star rating. Our apologies for not leaving you with an experience nothing less than 5 stars. As a business owner and 3rd generation family owner, there is nothing more important than providing an exceptional experience to anyone who considers and/or does business with NEWPRO. I would welcome the chance to speak with you to learn what experience resulted in your rating. Please give me a call at 781-897-0422 or ancogliani@newpro.com. I could not find your record in our system. I hope to hear from you. Thank you.
Great work, reliable!
Hi Arthur! We're glad to hear that you are able to rely on the NEWPRO team! We hope you are enjoying your bathroom upgrade. If you have any questions or concerns, please do not hesitate to reach out to us. Thank you and welcome to NEWPRO!
While Newpro windows are more expensive, we felt convinced they are a superior product. We purchased the mid-range windows and have been very happy with the way they insulate, and the house also seems quieter. I don't enjoy the sales process for these types of companies, but our rep (Clint Mauche) was pleasant to work with. I also feel good knowing that they company offers such a great warranty should something happen, and the installation process was amazingly fast. We had approximately 19 windows done in two days.
Hi Jackie! Wow, that's quite a window project! We're glad to hear that you had a pleasant experience with Clint. We will be sure to pass the feedback on to him. When you become a NEWPRO customer, you're our customer for life and will always be happy to assist you with your home improvement projects. If you have any questions or concerns, please do not hesitate to reach out to us. Thanks and welcome to NEWPRO!
Thank you for the 4 star review Rita!
Quality product. Very good customer service throughout the entire process. They made sure I was happy with the end result.
Not responsive or informative. Phone calls and emails were ignored. It took multiple calls to get any response. Project timeline was not even close to what was originally agreed upon. Did not always fulfill what was promised. Be sure the contract has every detail clearly stated in it before you sign.
hired, pending install and will update review when complete
did a great job, workers were easy to communicate with
Very professional and personable as well. Worked hard in doing an excellent job.
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