HomeAdvisor screened and approved seal

Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

45 Years In Business

Company Details

Contact

Serving You Locally
Portsmouth, VA 23704
http://rsatidewater.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 5:00 PM
  • Sun: 8:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • General service, ac repair, and new installations or replacements
    • Home air conditioning & heating maintenance and tune-ups
    • Indoor air quality accessories
    • Furnace or Heat Pump Installation, repair, or emergency service
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    164 Verified Reviews
    • 5
      125
    • 4
      24
    • 3
      6
    • 2
      2
    • 1
      7

    Highly rated for

    • Quality
    • Customer Service
    Showing 111-120 of 164 results
    5.0 Angelia W. Virginia Beach, VA
    1/19/2021

    They were available whenever I had a concern.

    5.0 George W. Newport News, VA
    1/8/2021

    Their service is fast,,helpfully and caring.

    5.0 Greg T. Newport News, VA
    12/30/2020

    Came home from vacation to find heater had died. Needed emergency service and they responded quickly. Had new unit installed quickly and professionally. Very happy with services provided.

    5.0 Victor V. Norfolk, VA
    12/23/2020

    on time and customer friendly

    5.0 Samia S. Yorktown, VA
    12/18/2020

    Everyone was very professional and nice.

    3.0 William D. Newport News, VA
    11/22/2020

    Had Ryan come out and give a very detailed quote. With his professionalism, I figured we had selected a really great company to install our AC system. The initial install crew showed on August 5th, 2020. I will not write the details, but the last visit to complete the install was November 19th, 2020. I think the start to finish time period says a lot. I will say this, once I spoke with Mr. Bolton, things began to happen. The initial install crew may have been having a bad day or were in over their heads. If a crew needs more time and to possibly return the next day, I would bet the customer would be alright with it. The support crews that I had, along with Mr. Bolt

    5.0 John S. Newport News, VA
    10/16/2020

    Very professional, explained everything in detail and showed me several options.

    5.0 Audrey S. Newport News, VA
    10/13/2020

    Corrected a situation in very timely way . Excellent customer service . Friendly , honest , up front with all estimates.

    1.0 Aj S. Chesapeake, VA
    8/4/2020

    The absolute worse company I have ever dealt with. Paid $12k for a new system and 3 years later, it dies. Getting them out to do any service or warranty repair is almost impossible. The unit was working (barely) and I scheduled maintenance. The next day it got worse. The next day it died. Pretty confident they did something to my unit either on purpose or incompetence. Call center support is ridiculous. Even after submitting a complaint, I get a canned response and when I call to talk to the manager identified, she is unavailable. Unprofessional, unqualified, and irresponsible are the best three adjectives I would use to describe this company.

    5.0 Cheryl B. Chesapeake, VA
    8/2/2020

    Aaron Mule came out to my home to assist with replacing my broken HVAC system. The installers came out on time and that evening my new system was working. Everyone in the house is extremely happy with the new system.

    Photos

    RS Andrews of Tidewater
    New System Installation

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.