Rapid Water Heaters

Talked with John and they scheduled my work. When they were delayed in getting to me, they called to inform me they were running late which I appreciated . They had the new tank with them when they arrived. They reviewed the work required and since my old tank had been in place several years there were a number of code upgrades needed. I had anticipated this and they did a good job of explaining and describing the needed upgrades. After reviewing the site they provided me with an estimate and I signed off on it, giving them the OK to proceed. Once they went to work I could tell that they were dealing with some issues with upgrades to the ventilation system since the water tank was located close to my heating unit and shared the same vent system. They were relentless working on the project and even had 2 of their staff stop by to assist when they came off a nearby job. When the work was completed, they cleaned up the work area and hauled off the old tank, you couldn't tell they had even been there. The bill they gave me was for the same amount I had agreed to even though they spent a lot more time than I would think they anticipated plus they had extra help. The estimate they gave me appeared to be a job completed figure and had no hourly rates shown. I like that type of work because I feel it shows they will do whatever it takes to do your job in a timely manner. I know that time is money for them and they didn't waste any while they worked on my project. These guys are Top Shelf in my book and I will use them again for any plumbing needs I have. The were neat and professional, wore uniforms and had great communication skills. In my opinion they are some young guys going about their business the right way.

I appreciate they took the time to find out if the parts were covered under warranty. They were. That saved $$. They were a little late in arriving but their work was efficient. The exhaust pipe needed to be reattached after the job was finished and it was done better than originally. I will call them again for plumbing needs.

Avoid the chain companies; hire these guys. Seriously. Unbelievably prompt and responsive, they were cool and understanding while working on an old out-of-code property. I needed a gas water heater replaced in the worst place you could have one: in a cabinet above the washing machine, half-way in the attic. But these guys are sharp problem-solvers (strong, too!) and got it done in a few hours, even though I also needed several auxiliary parts installed to code conformity. I was impressed and asked for several business cards to give to friends. Top-notch courteous service.

Very thorough and efficient

Excellent job. Friendly service technicians.

One word.......Fantastic!!!!!! Arrived when they said they would and had the correct equipment on their truck. The installation was completed in under an hour and at a very reasonable cost. I cannot recommend this company highly enough. Great service and customer relations. If I ever need a plumber in the future, this company will always be my first call. Brilliant!!!

Very punctual, courteous and professional. Had a bit of trouble with some bad parts but they made it right. Would use again.

They were able to come look at my water heater the same day I started looking. They had the replacement part and my water heater fixed the next morning. Very fast service. Would use them again

Was in need of a plumber to place new water lines in a renovation. C.P. was quick to contact me and quick to get started on the job. Refreshing after waiting a month on another plumber who never made himself available. Very pleasant crew who made the changes needed to complete job to satisfaction. Great company to work with.

They where great, they where really on top of the job and got in there and got the job done fast. Very satisfied with there work, very professional.