Ronny Snows Pool Patrol, LLC

We had our pool resurfaced and all the old pavers removed and new ones put in. What a remarkable job Ronny and his team did. We are very pleased with the end result. The pool and pool deck look awesome. Very professional. Highly recommend.

Pool looks great, friendly staff

Excellent job!! My pool is absolutely beautiful. It has never looked this good. I had the entire pool area done with pavers. I had new tiles around the top of the pool and the pool resurfaced. I am completely satisfied and highly recommend!

Excellent workmanship. Ronnie and his crew are knowledgeable and explained everything. The pool resurface and new tile turned out beautifully. All new equipment running proper. Couldn't be happier!

Unprofessional, Sloppy, Abusive and Absent even after 7 months trying and STILL A BROKEN SPA. $11,460 to start, day 39 another $11,000, 96% of job. We just wanted a remodel of the pool and deck. The pool was otherwise functioning very well. I hired them and they started very quickly in early July 2019. We wanted to have it finished by early September for a special event and Ronny said that it was not a problem and he would be completely done. His workers were only temp contractors, crews changed several times at odd times. Most did not know who Ronny was. Almost none spoke English. The workers left the pool bath filthy almost every day. Melon rinds, pizza, wrappers, cans, left on the deck and in yard. Flies and cockroaches everywhere. We complained to Ronny. Ronny quickly became angry with us (not his workers) and would get verbally abusive. F-bombed by a contractor? My entire pool looked more like a war zone, not a paradise so we stuck it out. We had no interest in fighting with an F-bombing contractor. We just wanted the pool finished. In late August and the workers started to plaster the pool and spa. The workers plastered over the spa air bubblers. Days later other guys came to re-drill the spa air holes but had no idea where the holes should be. They did not have the tools for drilling cement. We all tried calling Ronny to no avail. The holes were drilled haphazardly, none worked (no air bubbles). They tried to patch the all of the holes but it looked horrible. This was all working before Ronny and The Gang. These guys then just continued filling the pool/spa with water because I had gone to work. Later I found the spa filled and full of plaster debris. Called Ronny but after 6pm/weekends he is done and will not take calls. He called the next day and promised to make it right but he was short on cash and needed a large payment. We reluctantly agreed, he pleaded and made many excuses. Now we had payed 95% of the full agreed amount and the spa was broken, and the deck pavers and drains had issues also. We had our special event despite the spa not working. Afterwards we began calling Ronny again. Too busy no people available, weather too cool for plaster and on and on was he cried. Finally, just before New Years (6 months now) and Ronnies temps showed up. They drilled more holes again. They struggled with wrong tools, cursing as they guessed yet again. New plaster and untested spa holes they began to fill the spa. The workers left with the hose was just left filling the spa. I called/texted Ronnie. No answer. No one came back. No instructions, status, or anything else. Next day called/text Ronny and one of the guys he had sent over earlier in the project. No answer. Finally, on Dec 29, Ronny answered. He told me to just fill the spa and run the pump. There were large handfuls of plaster silt in the spa. This would make pool cloudy and would not cleaned up by New Years Eve. He would not help or loan me a sump pump because he was off (Sunday). I offered to come to his home 2 miles away. He said NO. He hung up and never answered again but took the time to invoice me minutes later for what was owed despite my BROKEN SPA. Who is this guy? I went to XXXX XXXXX that day to buy a sump pump. I pumped out the muddy water. I then cleaned the remaining mud out with a shopvac and water hose. I remove cover from the pump return in the bottom of the spa only to find at least 9 pieces of whole glass tile and large chunks of hard plaster in the drain pipe. This could have permanently damaged my spa plumbing. This is NOT professional work. THIS IS JUST SLOPPY GUESS WORK. Final Result. The Spa bubblers do not work despite many attempts. The paver deck drain they installed has large gaps that cause the sand from the pavers to wash out. Ronny does not return any phone calls or texts. Other pool companies want nothing to do with my Botched Ronny Snow Pool Project.

The team Ronny sends out did a great job. Ronny also spends time explaining the process and the upkeep after. The only thing they need to work on is scheduling communication. My pool looks great and I will be using them again for my patio.

Ronny and the two Billyâ s were great! They were very knowledgeable and the work was done in a timely and professional manner. I would highly recommend...

I couldn't be happier with the work done. My pool looks great. Ronny was very reliable and it was great to work with him and his crew. The project was finished as promised in a timely professional manner. I had three estimates and choose Pool Patrol. They were the most cost effective and delivered a perfect work. Thank you.

These guys are the best! our pool turned out Beautiful and exceeded our expectations! He had the tile and coping samples in his truck that were absolutely perfect and what we were looking for. Ronny promised we'd be swimming by summer time and we are! We highly recommend Ronny Snows Pool Patrol!

i found the workers very polite and and they new what they were doing. they were neat and cleaned up after them selves. they deserve there 5 stars. i would surly recommend them to others.