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Learn about our screening process

31 Years In Business

Company Details

  • Verified Licenses
  • Bilingual
  • Veteran Owned

Contact

1902 Vandalia Street, Suite 100
Collinsville, IL 62234
http://www.trusttiger.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Small Jobs Welcome

Areas of Expertise

  • Electrical- Panels, Lighting, Receptacles- Repair, Service, Install or Replace
  • Kitchen & Bathroom Faucets, Showers, Fixtures and Pipes - Repair, Install or Replace
  • Sump Pumps, Drains & Sewers - Clear, Replace or Install
  • Heating & Air Conditioning Systems- Repair, Service, Install or Replace / Duct Cleaning & Sealing
  • Water Heater/ Tankless Water Heater - Repair, Service, Install or Replace
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.1
166 Verified Reviews
  • 5
    103
  • 4
    31
  • 3
    12
  • 2
    4
  • 1
    16
Showing 31-40 of 166 results
5.0 Sammie R. Alorton, IL
1/4/2020

None

Response from Company:

Thanks for the feedback, Sammie!

5.0 Eric W. Swansea, IL
1/2/2020

Proactive, punctual, professional.

Response from Company:

I appreciate the review, Eric!

3.5 Neil D. Alton, IL
12/28/2019

The drain was cleared to satisfaction, but they priced additional services at an excessively high price, $4,000 to remove and replace cast iron pipes with PVC pipes, $700 to $600 to replace one toilet. My wife and I replaced 2 for less than $3 by ourselves. We are 68 and 57. All the staff were polite and friendly.

Response from Company:

Thank you for the feedback, Neil!

0.50 Gerry B. Belleville, IL
12/11/2019

This company charges ridiculous prices for the service they provide. They were going to charge me over $6800 to replace an electric furnace. They charge me $329 to change one breaker in the electric panel and wanted to charge me $125 to change 1 GFCI plug. I called Archway Heating and Cooling they charged less than half that. I will never use this company again. I am a union carpenter.

Response from Company:

Thank you for your feedback, Gerry. It's feedback like yours that helps improve our customer experience. I'm glad you were able to find a contractor that fits your budget needs. - Jeffrey "Jeff" G

5.0 Wyette S. Maryville, IL
10/31/2019

What I like about Tiger Plumbing is that before they come out they send you and text message with the picture of the tech with a profile and I that is very good. You can also track them while they are on their way. They were very personable.

Response from Company:

Wyette, thank you for the feedback! We strive to always be improving our customer experience, and I'm glad you appreciate it. Thank you for choosing Tiger!

5.0 Gary H. Swansea, IL
10/10/2019

Their office was in constant contact with me to assure I was happy. Workers would call or text when on their way. They explained all that was going to be done and an estimated price. There are a couple of items left that we must wait for a wall to be built and they will come back and finish it. RECOMMEND

Response from Company:

Gary, I appreciate the feedback and will be sure to recognize all team members during our weekly meeting that assisted you during your project. Thank you for choosing Tiger!

5.0 Laura B. Glen Carbon, IL
10/9/2019

Very pricey but they did an excellent job

Response from Company:

It's feedback like yours that helps improve our customer experience, Laura. I want to make sure you're completely satisfied and will have a Customer Care Representative reach out to you regarding your concerns. Thank you for the review and for choosing Tiger!

5.0 Glynda J. Pontoon Beach, IL
9/6/2019

The company is outstanding from the person who answer the phone to the people doing the project. They way they handle the experience is top notch. I felt very comfortable having them in my home. I was informed of who would be coming and when they would be here. Which was very nice. They were a bit pricey but the fact of feeling so comfortable was a definite plus

Response from Company:

Glynda, thanks for the review. It's feedback like yours that only helps improve our customer experience. I will be sure to recognize everyone involved with your project at our weekly all-hands meeting. Thank you for choosing Tiger!

2.5 Sally S. Marine, IL
9/5/2019

they did a good job but didn't clean up the basement area I had to replace & left wires & cable hanging

Response from Company:

Sally, I appreciate the feedback and apologize this clean up was overlooked. Our Customer Care Manager will be reaching out to see how we can make things right by you.

2.5 Joanne B. Glen Carbon, IL
9/5/2019

They had to special order a faucet. It;s been a couple weeks and it's still not here.

Response from Company:

Joanne, we have not forgotten about you! A Customer Care Specialist will be following up with you today to update you on the faucet. I apologize for the inconvenience.

Photos

Tiger Services, LLC
14
Tiger Pics
11
Basement/ Crawlspace
Water Heater Service
4
Bathroom Remodels
Tankless Water Heater
Bathroom Remodel
Plumber Service

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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