USA Home Improvement

Hice mi techo y ventanas de impacto con USAhi, Francisco de Araujo foe mi representante, siempre mi contesto siempre qui llamado, el Señor Frost Darren mi ayudó con YGRENE, estoy muy agradecida por todo. Recomendó USAhi y YGRENE.

worst company ever. Very good until I signed the contract. Donna / Francisco / Elizabeth (person in charge of my project) not helpful at all. Needed to sent several emails to get a respond. they did not follow up with my case. was rejected and I found out that I was rejected because I went to see the city Building department. I told them that I was rejected to weeks ago and then they called me to tell me about the issue. I already knew, I was the one to tell them about it. They submitted for approval a wrong floor plan, a plan that was not my house. One of the reasons that was rejected. BCPA did not match with what they sent. After all these issues she told me I was the one that had to fix the problem. I got in contact with the city engineer and he was the one that explained everything to me, and told me is the company that needed to resubmit everything again and the company said no, that they do not do that. it has been another 2 weeks and I am still waiting for a response for the other appointment or re submit my window project or give me the release of the contract but they do not reply or give me an option. ..just missing in action.

TERRIBLE!!!!!! Mr. Shay performed an installation of a motor , charged me $450 for a 60 USD motor and he installed the motor wrongly, I paid that amount because he said that the problem would be solved with that motor. after 2 hours later, I noticed a lot of water running from my AC . He did not test it after installation . I called him at 4 p.m. on Friday and he said that i had to wait until Saturday. I called the company as instructed by him,. They asked me to wait until Saturday before 5 p.m. I got desperate and called another company. The motor was connected to a 24 volts instead of a right power line , So I have to pay another company because this guy did not test his job. a terrible job !!! I can understand a mistake , but he did not care about his terrible job and refused to return to repair it even when I begged him to return and inspect the terrible job he did. so I had to turned off my AC on super hot day. Thant night we could not sleep. DO NOT EVEN CALL THEM!!! Terrible Terrible!!!!

Overall great service and experience. Sales representative ,Shay , very knowledgeable about products and procedures.

The entire service from beginning to end was seamless. The installers were very clean and professional. Sales Manager Shay Benhamou delivered as advertised. The ESW windows look great and are high quality.

I want to thank Lia at USA for her professionalism . I got Liaâ s number through a friend who previously worked with her and was very content with his impact windows. I called her to get an estimate for my momâ s place and after Lia left my momâ s house my mom called me to say how impressed she was by her presentation. The installation and final inspection were done last week and my mom couldnâ t be happier with her new windows. Now I can rest assure I wonâ t hear my mom complaining about whoâ s going to help her putting her shutters up.

Ask for Shay, he gave us the best service and best price. I highly recommend this company. After shopping around and getting numerous quotes i chose them and iâ m very happy i did.

The star of the show at USA is Yohai Gio baruch. Gio as I call him is the one who comes out to evaluate your home and recommend windows. He is knowledgeable, smart, quick and professional. Gio will get you the best package to suit your needs without breaking your wallet. He will follow up through the process to make sure everything goes well. Im just waiting on my final inspection, however the process so far has been great. Ask for Gio for great service guaranteed.

Iâ m happy I choose USA Home Improvment they did an excellent job! Thank you Shawn for a wonderful customer service.

Contraté USAhi para remplazar mis ventanas para de impacto, el representante Francisco de Araujo, un brasileño, me presentó todas las opciones para que mi casa se quedara segura y bella, Francisco tuvo paciencia en explicar a mi familia, hicimos el financiamiento con YGRENE con facilidad para los pagos. El trabajo se tardó un poco por los traslados de la ciudad, pero USAhi se responsabilizó por todo. Muy contenta con la empresa. Hoy Francisco vino para la inspección final y se llevo una bolsa de mangos.