- Residential Work
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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process18 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 9:00 AM - 5:00 PM
- Sun: 9:00 AM - 5:00 PM
Achievements
Service Details
Areas of Expertise
- Storm Windows - Install or Replace
- Roofing - Installation & Replacement
- Air Conditioning - Service , Repair & Installation
- Air Duct Cleaning Services
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
- Claim This Deal
Save 35%
Save 35% on Complete Home Impact Window and Door Replacement
Reviews
Write a ReviewThey came out quick and took measurements. The windows were made to measurements adn took a little time. The installation was professional and clean. My new windows are great and I don't need shutters any longer. I would recommend USA for storm windows
USA Home Improvement is a scam. You have to be very careful to deal with this company. My wife found them through the HomeAdvisor.com app. I called in to get the estimate, The sales person came to the house and took the measurement and insisted me to come to the office to get the price. Their office was close to my work, so I visited their office. I felt like I was at a car dealership, they used all car salesman tactics. Owner and owner portage took me into their private office and promised everything in order for me to sign the contract. They also tried to sales a loan program to upgrade the entire house windows which I refused to accept when they start asking about my Social Security and personal information. Based on our conversation and sales person measurements, they knew it was an oversized window, but they still wrote on the front page of the contract a delivery time of 6 to 8 weeks. Once I signed the contract and gave them the deposit, they stop entertaining my phone call for almost two weeks. Upon sending them the written notice of cancelling the job if they do not provide any update, they came back with 12 to 14 weeks delivery time. The new delivery time was not acceptable to me, so I requested them to cancel the job and refund my deposit. Their response was to read the fine print of the contract which stated 3-day cancellation policy. They intentionally pass this time and change the term of the delivery to 12 to 14 weeks so I cannot cancel the contract. Now I am disputing these charges through my credit card company.
(consumer name withheld per their request) I'm sorry to hear that you felt like you were treated unfairly. We tried everything in our power to make accommodations for you. In your review you suggested we knew that the delivery time would be later than suggested. Please understand that your case was very unique for us, we don't usually order jumbo glass. We found out from our manufacturer that because you wanted it in one single piece it would take significantly longer. We also sent an engineer out to you to measure all your windows and give you an accurate estimate. We also brought in our office because we valued you as a potential customer and wanted to build a relationship and earn your business. We regret that we couldn't work something better out. Thank you for giving us the opportunity.
USA Home Improvement was great. We got all new High Impacted Windows and Sliders. They were efficient, clean and best price. Last year we got new air conditioning and all new vents. Great Company. Search no more and call them.
Hi Suzanne! We are thankful for your business and happy to hear that you were happy with our service. We strive for the best customer satisfaction. Enjoy your new windows!
Horrible. Stay away from this company. All they want to do is get paid and they won t resolve issues you have. There s nothing you can do and they could care less.
They are very trustworthy(I left them my key), timely, clean and everything was seamless.
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