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39 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
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Achievements

Service Details

    Areas of Expertise

    • Faucets, Fixtures, Pipes Installation and Service
    • Water Heater Installation and Service
    • Drain Clearing / Leak Detection / Sewer Main Clearing
    • Gas Piping Installation and Service
    • Water Main and Sewer Main Installation and Service
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    Deals

    Cost Information

    • Free Estimates
    • Trip Charge May Apply
    • Credit Cards Accepted
    • Free Offer

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    Ratings

    4.4
    246 Verified Reviews
    • 5
      168
    • 4
      49
    • 3
      15
    • 2
      4
    • 1
      10

    Highly rated for

    • Quality
    • Customer Service
    Showing 201-210 of 246 results
    5.0 John S. Mckees Rocks, PA
    10/31/2015

    Fast and efficient

    4.0 Aaron C. Mckees Rocks, PA
    10/19/2015

    .

    4.0 Pittsburgh, PA
    10/8/2015

    All things considered, it was OK

    5.0 Pittsburgh, PA
    10/1/2015

    Quick scheduling of work to be done; reasonable rates; very quick turn around time for proposal; completed job in timely fashion; fully insured; full explanation of problem and job to be done.

    5.0 Gloria T. Pittsburgh, PA
    9/23/2015

    0

    5.0 George B. Mckees Rocks, PA
    9/15/2015

    They did a good job that was all professional

    4.5 Charles W. Gibsonia, PA
    9/3/2015

    See previous review.

    4.0 Charles W. Gibsonia, PA
    9/3/2015

    Seems like all plumbing repairs are very expensive---and they weren't as expensive as some other plumbing companies. Call around to request cost estimate before you place an order. You think the Airlines are terrible at nickle and dimeing with hidden costs---hold onto your socks---a fee to show up, a fee to diagnose, a fee for labor and parts, etc., etc. Benjamin Franklin did wave the $59.00 initial fee because we were a repeat customer. Call around for estimated cost !!!!

    4.0 Pittsburgh, PA
    8/20/2015

    I hired Ben Franklin to repair a dripping shower head, knowing that they issue wasn't with the shower head but with the faucet apparatus. They were very prompt and although they had to reschedule, they did waive the "initial visit" fee of $59. That said, one would expect if you decide to go with Ben Fran's services that fee should be credited towards the total cost (if it's not, that would be concerning). In any case, they were professional and appeared knowledgeable. Given the age of the shower faucet (not just the trim, but all the insides of the faucet) it had to be a complete replacement. They also had to access the back panel of the enclosed shower to access the pipes and install replacement copper pipes that lead to the faucet. Work took about 4 hours in total. It appears to be quality work for now. Quality and customer service are a 5-star rating, however the high cost was somewhat surprising. Every job is different and it did take about 4 hrs to complete. Would recommend them for their professionalism, however if the cost is an issue, I would recommend you price several plumbers with similar ratings prior to hiring.

    2.5 Joe D. Aliquippa, PA
    8/15/2015

    was more expensive than expected. $418 to replace the shut off valve at the meter. I calculated the cost to be somewhere around $250. Other than the $59 house call fee nothing else was explained. No estimate given

    Photos

    Benjamin Franklin Plumbing

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