Delta Air Conditioning, LLC

very professional and courteous

good service

This was a follow-up after installing the AC last year to clean and check out AC. Personal and professional employees who go out of their way to make sure the system they installed is working at top efficiency. They contact me twice a year and follow through with appointments in a timely fashion. They take a lot of worry off of my shoulders by handling the maintenance of the system they sod me. They, also, treat me as if they really care rather than like some account numbers on a ledger sheet. Good company. Service does not end with the purchase of AC. They follow through.

I had Delta install a new Trane HVAC, 5 ton A/C and separate gas furnace. The team that showed up to do the job was on time and initially, everything went well. When they tried to start the A/C is when the first problems started. A/C fan made a loud clunk and then sounded like metal parts were flying around in the fan. I was told this should go away. I did not take that for an answer so they checked the fan and found the chain was not aligned properly. When they restarted the fan noise got worse like screws in the motor hitting fan blades. They finally took the carbon monoxide fan out and it was full of metal shavings. Before they left I asked are not you going to test the furnace? And they said no they always work. Today, I woke up to cold air coming out and the house was getting colder, not warmer. The system had run about two hours according to my computer program and never heated. I called Delta and they said to let it run 20-30 minutes and as that is usual for a new furnace???? I called them back as the house was getting colder due to the only fan running and no furnace. The customer care I got after spending $9,000.00 is lacking at best. Finally, I got them to send someone out this morning, otherwise, they said next week. Were not willing to work with my schedule today and gave me a one-time slot today causing me to miss a doctors appointment in the morning. If I did not take this time I would get to freeze until next week. UPDATE: 11/7/2019 They sent a technician immediately after this call and Jon have it repaired after 15 minutes, I highly recommend them.

Carl is friendly, told us what is going on with our system, told us all is well.

We were searching for a qualified HVAC company to replace Dessert Vally Aire who had gone out of business "overnight".Delta Home Services contacted us saying that they would honor the remaining years on the 5 year service contract we had with Dessert Valley Aire. Carl Tela,Senior Comfort Specialist, met with us and performed a thorough 6 month check up of our HVAC system.Because of Carl's professionalism and knowledge of HVAC Systems ,we decided to continue with Delta Home Services for our ongoing HAVC service needs

Installers did a good job, but no one bothered to explain the operation of the thermostat. Was also required to pay the fee for the credit service, then we saw that in the credit service rules that the customer is not to pay for the credit service fee. When the sales person was questioned about this, was given a big song and dance, that was a discredit to the co.

Carl was very thorough and pleasant/professional

Very professional, reliable courteous and I would recommend this company for all services, my technician is Carl Tela, he is outstandingly professional

We got several bids and Delta offered us an amazing deal. We received everything we wanted and for less than any other contractor. The team of guys came in and installed a new system in one day!! We could not be happier with our new, very efficient system! Since my husband is a general contractor, I can tell you that he was completely happy with the process, their knowledge, and skills. They were careful to keep the house clean the entire time. We highly recommend Delta. They were able to truly impress a very picky general contractor!