Drew Harps Lawn Sprinklers

I called Dew Harps to come and replace some leaking heads after another company had told me that I had nine leaking heads. Joey came out and was extremely honest and told me that I only had one bad head. Thank you very much for your honesty. I was prepared to replace many more but he told me I didn’t need it. Thanks again and I have already given his number out to a couple people I know. I will definitely be using him for all of my sprinkler needs.

Definitely a good job for the price and they came on dates and times as announced! They know what they are doing. Until the contract was signed they also replied immediately and we did fair negotiations. Me personally, I would like to have also a bit more pro-active communication after the contract was signed. Some examples: 1. I had to confirm with them the day before if they still come as discussed earlier 2. A partial payment was agreed after day 1 and although I even asked the day after proactive to get the invoice but didnâ t get it. Only got the total invoice after the entire job was done. 3. After signing the contract I sent an email with technical questions which remained unanswered. Even after contacting them by phone and afterwards resending that mentioned email no reply. 4. Same after the installation as there was a wiring issue with a flow meter. They said, they will check with the supplier to fix that but after not hearing anything from them after two days I made my own research and did the wiring by myself and send them over the link. Me personally, since I am also working in Sales for B2B goods I would like to have more communication since the above mentioned topics are nothing difficult to do but it gives the client a better feeling! The lawn was a little destroyed after the job but I donâ t blame the company for it as it was raining heavily the two weeks before doing the job and all was muddy in my backyard. Big plus for them besides the price is also that they use an accounting program with web interface, so that scheduling, invoicing and payment can be done online and you can go into your account and pull out e.g. old invoices! I also like that they are a very small company and are therefore focused on getting contracts and jobs done. Like this pricing is super fair and negotiable compared to bigger companies who also do commercial landscaping, etc. where then private clients are only in the second row. And most important: I did like their job they did! On time and when they were delayed they informed upfront and I was surprised how quick this was done! Besides the customer relationship management can be a bit improved after they got the contract I highly recommend Joey and his team!

Every thing went great, willing to work on price to fit my budget.

Great job he addressed my irrigation concerns

DO NOT DO BUSINESS WITH THEM. Worst experience ever. They lied, did not program the system correctly, did not follow up on requested repair proposal. DO NOT DO BUSINESS WITH THEM

Very knowledgeable and experienced. Completed the job quickly and efficiently. Was able to walk me thru the WiFi part of the app and everything is working fine. Truly a 5 STAR contractor.

Excellent job. Workers showed up at 7:30am and were finished by 11. Explained what they were doing every step of the way and were more than happy to answer any questions. After the install was complete, they even stayed later to help me install the controller app on my phone and guide me through setup. Would highly reccomend!