- Residential Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
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Learn about our screening process96% Recommended
14 Years In Business
Company Details
Hours
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Achievements
Service Details
Areas of Expertise
- Grout
- Cleaning
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewGreat customer service!
Great results, good workers, but a little pricey.
Very professional, did a bang up job, and left the place spotless. Plan on having them back once or twice a year to perform maintenance cleans.
Great work, professional and prompt. Thanks!
Returned calls, on time, professional
Very professional, on time, cleaned up, far price, no surprises. I highly recommend.
There seemed to be a misunderstanding between our needs and their perception of our needs. What we really needed wasn't within the scope of their expertise but that wasn't clearly communicated to us. Make sure that all the parties understand the relationship that you're about to enter into.
I came out and fixed the issues that weren't addressed the first time. We never discussed doing anything with the grout between the tiles other than scrubbing that grout, which I did. What I did explain was that I would replace the caulk where the different planes meet which I clearly accomplished. The customer pointed out a difference in color from various grout lines in the showers. This color difference was clearly due to previous patch work done by other parties who used different color grout from the original. I had to deal with husband and wife who were clearly not on the same page and both had unrealistic expectations.
DO NOT HESITATE TO HIRE GROUT RHINO!! Giuseppe the owner was the third and last one we obtained an estimate. One company said our tiles were in such condition he doubted his services would help!! If it was possible to award 6 stars we would.... on time, professional, very affordable ... and present during the work to oversee everything being done by his crew... MOST IMPORTANTLY HE WANTED TO BE CERTAIN WE, AS THE HOMEOWNERS WERE COMPLETELY SATISFIED!!! RESULT??? Just "brand new" tile!!!!
Giseppi and his worker were fantastic. They were clean and courteous. They came on time and completed in the time they said. My tile and grout look like the day it was installed. A true gem in the small business world!
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