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Learn about our screening process94% Recommended
19 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Garage Door Installation
- Garage Door Repair
- Garage Door Opener Installation
- Garage Door Opener: Service, Repair, and Adjust
- Senior and Military Discounts
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 51-60 of 108 results
4.0
Albuquerque, NM
10/28/2016
Responded quickly, very friendly and knowledgeable.
5.0
Nadine M.
Rio Rancho, NM
10/20/2016
Nice
5.0
Marlene L.
Albuquerque, NM
9/4/2016
I received specific instructions just over the phone and I was able to reset my garage door utilizing my new purchased remote. I was so happy with their advice and it was so empowering to get this needed task done!
Response from Company:
Thank you for taking the time to let us know, we appreciate hearing from you.
4.0
Christine M.
Albuquerque, NM
8/7/2016
Very good service, nice technician, very professional. One complaint is that I was quoted around $200, but it ended up to be $1100, so a bit of a shock.
Response from Company:
Thank you for your business and for letting us know of your concern. I see you were quoted for a broken spring but chose to replace all of the moving parts of your door and in addition purchased a new ultra-quiet opener with a keyless entry. I assume your door has had its existing parts for quite some time and the upgrade will be an amazing difference. You will have a quiet and safe door for years to come. Thank you for choosing Precision.
5.0
John R.
Albuquerque, NM
8/2/2016
The Tech was very personnel, knowledgeable and professional in everything he did. He was very thorough and efficient.
1.0
Sean G.
Albuquerque, NM
7/28/2016
Called for a quote to replace a spring, they quoted me 120-180 with 60 for trip. Guy showed up, he suddenly has an ipad out and he's trying to sell three different tiers of sales packages, with 300 for the springs, 50 for "lube and tune", and 60 for the trip for the CHEAPEST package. I asked why there is another labor charge on the second spring, he says $150 is the cost of the spring itself because it's a powder treated, top of the line, blah blah blah (apparently there was no labor charge for either - generous). Other packages included replacing all bearings (which were brand new nylons) at 1 year warranty tier and bearings plus a whole bunch of other unnecessary part replacement at the "lifetime" warranty tier. After making it clear I wasn't happy with any of them, he decided my bearings didn't need replacement but my end plates did. I let him replace them for the 1 year warranty and because I was sick of arguing. This company runs a typical bait and switch, quote a reasonable price on the phone then fleece you with added charges once they have you on the hook with a "trip charge". I will never use them again, and highly recommend you look elsewhere for your garage door service needs.
Response from Company:
Thank you for your feedback. I apologize that the way your options were presented didn't sit well with you. We aim to provide accurate pricing over the phone, but without seeing your garage door we can't diagnose each part in that manner. Our aim is to solve every problem in one visit, not to "band-aid" every minor issue as it comes up; leading to the customer ending up with multiple repair visits in order to receive a perfectly functioning and safe door. I'm sorry you were not pleased with this service and trust you will have no future needs with this door with the repair package you have chosen. Thank you for your business.
5.0
Wendy C.
Albuquerque, NM
6/2/2016
They were fast on the repair, gud at explaining the problem and used quality materials with a good warranty. It was a very expensive repair but I feel that they were honest and professional.
4.0
Wendy C.
Albuquerque, NM
5/29/2016
They came fast, did a nice job. It was really expensive but I appreciate the good service and that they really do a great job. My door works very well now and is even a lot quieter. The technician was really nice and I liked him.
4.0
Al S.
Rio Rancho, NM
5/22/2016
It is not cheap, but the response to fix my problems was excellent. I needed a new garage door opener. Mine was 20 years old. And, one of the springs was broken in half. So, I had to replace both which is normal. The technician didn't try to give me any B.S. and he gave me 3 options to choose from. No complaints. The job was well done.
Response from Company:
Thank you for your feedback! I am glad we could help get your problem solved.
4.0
Ray B.
Los Lunas, NM
5/16/2016
Na
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