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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
9 Years In Business
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Areas of Expertise
- Fireplace Cleaning
- Fireplace Repair
- Chimney Sweeping
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Reviews
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Showing 31-40 of 76 results
4.5
Leticia S.
Spring, TX
6/1/2019
Service man was very professional. He was honest and gave us suggestions on what was needed and what was optional. Highly recommend.
Response from Company:
Hey Leticia, Thanks so much for your kind words. We aim to be polite, courteous, and above all else, professional. Do reach out to us if you have any questions or concerns moving forward!
0.50
Kathleen N.
Katy, TX
5/14/2019
I hired Texas Chimney on 2/10/19 and paid them $800 to repair my chimney and cap. They worked that day and then came back when I was not home and finished the job. When I got home I was very unhappy with the work product. They said they would fix the problem but for more money. I hired another company to complete the job. I am now getting phone calls and texts from Nadav at Texas Chimney stating they would have fixed it for more money. I offered them $200 to stop harassing me, but they are now threatening me with legal action. I received a phone call on 8/28/19 that Nadav is threatening to file a lien on my property. I thought this was worked out with a company representing Texas Chimney but apparently they are back to threatening again. PLEASE DO NOT USE THIS COMPANY OR YOU WILL BE SORRY!!!!!
Response from Company:
Hey Kathleen! I'm mortified at the experience you described. Per our phone call last week we look forward to having this issue behind you, we never want anyone to feel as you've described. I'm so sorry you feel you did not receive the service, and quality so many have come to expect and receive from us. However; I am ecstatic that we were able to come to a resolution! Feel free to reach out to me directly if you have any questions, concerns, or simply want to discuss our mutual love for Skiing!
5.0
Chris P.
Houston, TX
5/12/2019
came quickly
Response from Company:
Hey Chris! Thank you so much for your kind words, and taking note of our exceptional service response times. We strive to provide quick, affordable, and down right awesome service 100% of the time. Do reach out to us if you have any questions or concerns moving forward!
5.0
Jerimie A.
Cypress, TX
5/2/2019
Ben was responsive, professional,and gave quality work for low price.
Response from Company:
Hey Jerimie, Thanks so much for taking note of our exceptional service response times. We strive to provide fast, efficient service 100% of the time. Feel free to reach out to us if you have any questions or concerns moving forward.
4.0
Mary M.
Spring, TX
4/29/2019
Prompt and completed in a timely manner.
Response from Company:
Hey Mary, Thanks for letting us know how we did. Without feedback from our most valuable asset, you, we can't continue to improve, and provide better service for everyone. If you have any questions or concerns, please do not hesitate to reach out and let us know.
5.0
Danny B.
Houston, TX
4/17/2019
He was really nice, personable and did a great job
Response from Company:
Hey Danny, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
1.0
Regina or joe L.
Richmond, TX
4/17/2019
You just want people to honor what they say they will do.
Response from Company:
(consumer name withheld per their request) We strive to provide quick, affordable, and down right awesome service 100% of the time. Please reach out and let us know what could have been done differently!
4.0
Dianne D.
Missouri City, TX
4/10/2019
It was a difficult job but the service personnel got the job done!
Response from Company:
Hey Dianne, Thanks so much for providing your awesome feedback! It's feedback like this that helps us provide better service all around. Do not hesitate to reach out to us for any additional issues or concerns.
5.0
Sharon S.
Katy, TX
3/30/2019
Ben was very knowledgeable and thorough.
Response from Company:
Hello Sharon, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
5.0
Kim B.
Katy, TX
3/29/2019
Quick beautiful gas fireplace cleaning and refurbish.
Response from Company:
Hello Kim, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
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