- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
9 Years In Business
Company Details
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Achievements
Service Details
Areas of Expertise
- Fireplace Cleaning
- Fireplace Repair
- Chimney Sweeping
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Reviews
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Showing 41-50 of 76 results
5.0
Annie G.
Houston, TX
3/21/2019
Response from Company:
Hey Annie, I'm so happy that you had a good experience. We want to always provide the most punctual service in the industry, we're so happy you took note! Do let us know if you have any additional issues, or concerns.
4.0
Cynthia B.
Houston, TX
2/24/2019
Response from Company:
Hey Cynthia, thanks so much for the 4 stars! We're so happy you loved our service, but would love to know what we can do to improve to reach a 5 star rating from you. Customer Happiness is our absolute number 1 priority. Feel free to give us a call or let us know how we can assist further!
4.0
Linda C.
Sugar Land, TX
2/21/2019
The tech should do more detailed work.
Response from Company:
** we will be happy to come back to make it 100%** ** please call the office to schedule a detail finish. Texas chimney is committed to 100% satisfaction Any customer with any issues please call 7134372437 & ask us to come back since you don't like your business with us & We will always come back & make sure that you all 100% satisfied customers. ** we want to be a 5 star service for all of our customers.
3.5
John D.
Houston, TX
2/20/2019
Job had to be rescheduled do to them running behind
Response from Company:
Hello John, We strive to provide quick, affordable, and down right awesome service 100% of the time. I do apologize for the scheduling issue. Please let us know if you have any questions or concerns moving forward.
4.5
Debra F.
Houston, TX
2/20/2019
Response from Company:
Hey Debra, Thanks for the kind words. We're so happy you loved our service, but would love to know how we can improve to ensure we provide a 5 star service 100% of the time! If you would be so kind as to reach out and let us know, we would appreciate it. Moreover; if there is anything more we can do to ensure you have the best experience possible, do reach out and let us know.
5.0
Merita A.
Houston, TX
2/10/2019
Very prompt...easy to work with...cooperative...great work...cleaned up the area
Response from Company:
Hey Merita, Thanks so much for pointing out our prompt service, and cleanliness. We work hard to ensure we treat your house just as if it were ours. If you have any questions or concerns about your service, never hesitate to reach out to us and let us know!
5.0
Janice A.
Houston, TX
1/31/2019
Ben fixed our problem, fireplace looks better than ever.
Response from Company:
Hello Janice, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
4.5
Jose S.
Richmond, TX
1/28/2019
They did a good job.
Response from Company:
Hello Jose, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
5.0
Nancy J.
Sugar Land, TX
1/25/2019
They did a great job repairing ,painting and cleaning the fireplace!
Response from Company:
Hello Nancy, Thanks for taking note of our exceptional service. We strive to provide exceptional service 100% of the time, and it's feedback like this that shows us it's working! Do not hesitate to let us know if you have any questions or concerns moving forward.
3.5
Luisa R.
Houston, TX
1/24/2019
Overall did a good job on the project given. However, they were late to appointment without notification.
Response from Company:
** we will be happy to come back to make it 100%** ** please call the office to schedule a detail finish. Texas chimney is committed to 100% satisfaction Any customer with any issues please call 7134372437 & ask us to come back since you don't like your business with us & We will always come back & make sure that you all 100% satisfied customers. ** we want to be a 5 star service for all of our customers.
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