- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process86% Recommended
18 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Plumbing Repair, Replacement & Maintenance
- Discounts for Seniors & Military
- Financing available
- No overtime rates, ever!
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Deals
Cost Information
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 121-130 of 240 results
1.0
Gary B.
Hamilton, OH
5/6/2021
Horrible experience. Ben Franklin Plumbing incorrectly installed an exterior faucet spicket at our home late Fall 2020. faucet pipe burst 1st time used in late March 2021 during 60 degree weather. Caused major damage to our interior home. Ben Franklin refused to respond when called they say state they are open 24/7. Ben Franklin plumbing then refused to honor warranty from install on parts & labor. Accused us of not knowing how to use the faucet (we are 40 yr homeowners). Plumber who came to fix stated failure was due to incorrect installation by Ben Franklin Plumbing. Reason why we started using Ben Frankling Plumbing was ownership by Direct Energy who also owns Willis One Hour Heating for our HVAC. We have been with One Hour Heating for 20 years, they are great. Ben Franklin Plumbing is NOT.
5.0
John S.
West Chester, OH
5/5/2021
This company was great! They did a nice job and only fixed what they had to fix in order to save me money!
5.0
Kevin M.
West Chester, OH
5/5/2021
they did a very good job
5.0
K B.
Cincinnati, OH
3/23/2021
Thoroughly explained issues and fixed problems promptly
5.0
Greg D.
Mason, OH
3/1/2021
First time using Benjamin Franklin. Great experience. Their plumber, John, was prompt and very customer service oriented. Did a great job explaining the whole process. Would definitely use again.
5.0
Brian S.
Cincinnati, OH
2/22/2021
Very professional and knowledgeable. John was fantastic
5.0
Wes E.
Amelia, OH
2/19/2021
I called in the morning when I found out my water heater bit the dust. They came our the same day and installed the new water heater. They technicians were very nice and polite. Very professional. I recommend them to everyone! Will call them when something else breaks. Again thank you Benjamin Franklin Plumbing and The technicians!
4.5
Tim R.
Cincinnati, OH
2/12/2021
Techs were courteous, clean, and were able to innovate my install to work around some unforeseen issues. Gas lines installed, now waiting for the county inspection and then Ben Franklin will install the tankless water heater.
5.0
Margie C.
Cincinnati, OH
2/6/2021
We have used Benjamin Franklin for many years and are always happy with their work. They are professional and knowledgeable. Bill was our tech today and he did a great job! We would highly recommend this company.
4.0
Beverly W.
Hamilton, OH
2/2/2021
The repairman arrived early. They had a cancellation. He was friendly and took care of my problem quickly. Iâ ve had no problem with my faucet since.
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