- Residential Work
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Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process86% Recommended
18 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Plumbing Repair, Replacement & Maintenance
- Discounts for Seniors & Military
- Financing available
- No overtime rates, ever!
Cost Information
- Warranty Offered
- Credit Cards Accepted
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Reviews
Write a ReviewSo our appointment was between 10am and 2pm on Friday. The plumber arrived at 5:30pm because of a service call problem before ours. We needed a whole new hot water heater. He didn't have what he needed on the truck and had to go get the parts. They did waive the emergency fees associated with after hours service as this was their fault. He worked until 3am Saturday to get our system up and running. The plumber was great, the company dispatchers were not very informative nor correct and even had us scheduled for a pilot light replacement on our furnace the day before (a service we did not request!).
The worker was very judgmental of my house because I have video game and comic stuff in my house, telling me I must have children, then told me I was scammed into purchasing my house. Overall he was rude but got the job done well for a decent price.
They came in with an exorbitant price and I said no, they said would call in and see if they could do for less. Came in with a much lower price, still high but I said OK. Did repair placed a tablet in fro t of me to sign after swiping my card. Was waiting for my receipt and he drove off. My bank card posted the charge and it was for original amount. Called customer service 3 times and they say they will calk me back and email me the receipt. Neither happens. They also said there would be a 49 discount for using Handyman. It is not a discount it is a waved fee. Pretty shady and dishonest practices.
I have used Benjamin Franklin 2 times and both times they have done an excellent job and also cleaned up after themselves the techs and customer service are very friendly I won't hesitate to use them again.
Gave an estimate before starting but doubled it when they actually came to did work
$550.00 to replace outdoor faucet when I supplied it was way to expensive
N/A
The service man Chad was very courteous, knowledgeable, and nice. I felt this was very expensive for the time and the actual work that was done.
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