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94% Recommended

3 Years In Business

Company Details

  • Verified Licenses

Contact

Serving You Locally
Palmer Lake, CO 80133
https://ground.works/hacoloradosprings

Hours

  • Mon: 5:00 AM - 9:00 PM
  • Tue: 5:00 AM - 9:00 PM
  • Wed: 5:00 AM - 9:00 PM
  • Thu: 5:00 AM - 9:00 PM
  • Fri: 5:00 AM - 9:00 PM
  • Sat: 6:00 AM - 9:00 PM
  • Sun: 8:00 AM - 9:00 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Foundation Repair
  • Crawlspace Encapsulation
  • Basement Waterproofing
  • Concrete Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
155 Verified Reviews
  • 5
    110
  • 4
    32
  • 3
    6
  • 2
    2
  • 1
    5

Highly rated for

  • Quality
  • Customer Service

Reviews

Write a Review
Showing 41-50 of 155 results
4.5 Ed L. Littleton, CO
10/28/2019

Complete Basement Systems did a great job. My driveway and sidewalk are in MUCH better shape. I felt they did a thorough job in diagnosing the sources of my concrete problems. The only reason I didnâ  t give them 5 stars is that they were unable to completely level one of my driveway slabs - close, but not quite.

Response from Company:

Hi Ed! Thank you so much for taking the time to share about your experience with our company! We strive for complete customer satisfaction. Regarding your slab that was not completely level, please let us know if you would like us to send someone out to take another look at it. You can contact us directly at andrea.sotaskXXXX. Sincerely, Andrea, Team CBS

3.0 Kevin B. Cheyenne, WY
10/28/2019

I had to put the 51 linear ft of wall back together after complete basement systems cut out 11 inches from the floor to the bottom of the outlets. For the price that should be included. It took me 16 hours of work as I had to cut and fit 52 pieces of 2x4 individually as they were not cut straight and the same height when removed. Replace the 11 inches of drywall and then tape and texture and paint. That in itself was a lot of work to do.

Response from Company:

Hi Kevin! Thank you for bringing this to our attention! We have shared your comments with our management team and they will be reaching out to you to discuss this situation and see where we can improve and make things right with you. Your satisfaction is very important to us. Sincerely, Andrea, Team CBS

5.0 John S. Highlands Ranch, CO
10/18/2019

satisfied with this company in all respects

Response from Company:

Hi John! Thank you for making time to post this review! Our mission is to protect, repair, and improve our customer's greatest asset, their home. We appreciate you giving us the opportunity to show this and protect your home. Please let us know if you have any future projects we can assist with. Sincerely, Andrea, Team CBS

5.0 Russell W. Erie, CO
10/17/2019

Great communication and followup. Very professional organization.

Response from Company:

Hello Russell! Wow! Thank you for this terrific review! We really appreciate it! Every customer deserves the highest quality solutions and professionalism, and we're glad our team delivered on that for you! Please let us know if we can help with any future projects. Sincerely, Andrea, Team CBS

4.0 Mike S. Westminster, CO
10/15/2019

no comment provided

Response from Company:

Hi Mike! Thank you for taking the time to share this review about your experience with our company! Please let us know if we can assist with any future projects! Sincerely, Andrea, Team CBS

4.5 Johanna O. Westminster, CO
10/8/2019

Crew was professional and friendly

Response from Company:

Hi Johanna! Thank you for writing this review! We're so glad to hear that you had a positive experience with our team! We strive to provide 5-star customer service on every visit! Please let us know if we can help with any future projects. Sincerely, Andrea, Team CBS

5.0 Susan W. Larkspur, CO
9/19/2019

With flooding in the basement, we felt like we were in crisis. Complete Basement Systems came in, developed a workable plan and were affordable. We were glad we selected them as our contractor.

Response from Company:

Hi Susan! Thank you for taking the time to post this thoughtful review! From all of us at CBS, thank you for allowing us to be your trusted home repair expert. We're so happy to hear we were able to provide you with a permanent solution and restore your home AND your peace of mind. Please let us know if you have any future projects we can assist with! Sincerely, Andrea, Team CBS

3.5 Matt E. Thornton, CO
9/9/2019

no comment provided

Response from Company:

Hello Mr. (consumer name withheld per their request) We are very sorry to hear that you were disappointed in your experience. We would like to look into the matter further in order to provide you with the best possible service. I have alerted our General Manager who will be reaching out to you, but in the meantime, please do not hesitate to reach out to me if I can provide additional assistance.address is Thank you, Andrea, Team JES

4.0 William K. Littleton, CO
8/29/2019

Showed up on time. Finished the project on-time.

Response from Company:

Hello William! Thank you for posting such a thoughtful review and sharing your experience with CBS. We are always delighted to hear from a satisfied customer. Our goal is to consistently provide 5-star service. Feel free to join our referral program: www.completebasementsystems.net/about-us/refer-us. We appreciate your time and your business! -Andrea, Team CBS

3.5 Terry B. Eaton, CO
8/11/2019

( No comments provided)

Response from Company:

Hello Terry, We are very sorry to hear that you were disappointed in your experience. We would like to look into the matter further to provide you with the best possible service. Would you please reach out to us via email at andrea.sXXXXXX@groundworks.co in order to provide us with some more information? Thank you, Andrea, Team JES

Showing 41-50 of 155 results Showing 0 of 0 results
Page 5 of 16

Photos

Groundworks
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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