JES Foundation Repair

I was doing a remodel of my large basement room and thought it might be wise to have my foundation inspected since I was ripping everything out and starting from scratch. I contacted JES and my sales person Dieter who came out for the appointment was a wealth of knowledge. He was able to help me identify that a large part of my floor was dipping down nearly 3 inches. Dieter helped me to determine that it was worthwhile to raise the floor up with a Poly Foam service. He was fantastic in providing me with the necessary information, never making me question whether or not I needed this, his genuine approach gave me the confidence that this was the right decision. Steve was the technician who came out to complete the job and I have never met a better, more friendly and more positive person in any customer service situation I have been in. He was absolutely great at completing the job, but also in his knowledge base as well. He helped me make sure I had the poly foam where I needed it by letting me know why I had the issue in the first place.. I would highly recommend using JES and request Dieter and Steve to work with. They are awesome!

Great sales person, friendly and easy to work with.

Scheduled service for encapsulating crawl space 1 month ago and they have yet to complete. I was given a scheduled time frame of 3 days. Left large packet of materials on lawn for > 1 week which in turn killed all the grass as well as, broke and removed porch skirting panels which remain unattached. Unacceptable, unreasonable time management, inadequate person to person communication among their crew members to accommodate my professional capacity due to their initial cancellation. As for the quality of service that is yet to be determined...

Excellent work but a little pricy

The work did not fix the issue. Was told I would hear back from them to reschedule and go with a different procedure, but had to call them back a week after they were supposed to contact me. Got a voice mail after that telling me they wilk be back on May 10th...no other communication since then.

They did a beautiful encapsulating my crawl space which was tight in places. It made the floors warmer and the house more comfortable. It was great not having to worry about the moisture issue during hot, humid summers. No more dripping insulation or potential or mold or wood rot. Peace o mind.

Prompt estimate and great detailed description of work to be done by a friendly and knowledgable professional. Good end result for a reasonable price point that made sense for me and my husband.

I was very disappointed with JES. I hired them before I they did great. This time they never call to tell me when they would arrive on the scheduled date. The first day the crew showed up at 1130 went to lunch at 2pm for 1 hr., worked until 4pm. The second day they showed up at 2:30 pm and left at 4:30 pm. They were supposed to level my foundation, but they never checked to see if it was leveled. I AM NOT HAPPY.

Very knowledgeable and professional company from initial evaluation to job completion. They are not "cheap", however, any good work is never cheap. This company is certainly worth the cost.