JES Foundation Repair

In 2007, JES did some foundation work for me which included the installation of three smart jacks. Recently I asked JES to inspect my crawl space to see if the jacks were holding. They said yes but they had become very rusty. They volunteered to replace them with their new galvanized steel jacks. JES did the work for free, and their "tiger team" did a magnificent job. We were very pleased with the company.

JES was very responsive and provided a thorough estimate of services and products offered. The work I require is at regulated by an HOA, so approval is needed prior to work being performed. If and when the HOA approves I'll follow up with an update on the actual work.

Of the seven crawl space repair/water mitigation companies that bid on this job JES was BY FAR the best prepared, most professional, most helpful, and had the widest selection of possible "fixes" to my situation. They were not the cheapest and I seriously considered going with a different competitor--until I did the background research on the companies. I particularly appreciate how helpful these guys were, particularly Russ Nagel, in suggesting various alternatives and talking through and thoroughly explaining what could be done and what needed to be done. If you want cheap, go with cheap. If you want total, friendly professionalism, I highly recommend JES. I would certainly go back to them in the future.

They are professional and do excellent work. I would recommend them.

Tried to shift time line around to suit company. Told need 2-3 days in between but office tried to do work to complete earlier than scheduled and tried to complete next work the next day. Told them no then the workers called the next day to do the work.

easy to work with

Excellent company, employees and work ethics. They did quality work and after job, cleaned area well.

JES performance in executing the job is very professional and quality of services is outstanding, that exceeds our expectation. From the initial inspection by JES REP Chris Yi, the work package was carefully presented and explained, which was very easy to understand. The work site supervisor Amador explained the details of worked done, very professional to deal with, and true to his words. Three weeks after the work done, Chris came back and follow up to fine out if things are working properly to our satisfaction and verify if all the warranty documentations received by us. I will highly recommend JES of VA Beach to my Friends and our neighbors who wishes similar repair, or Waterproofing job.

This company is one of the most deserving of a negative ten stars. They did a good job on getting the mess under my house cleaned up and I was impressed for years. Then the problems started. They had put two pumps and a humidifier under the house, and it worked well for several years. Then last year I noticed that the pump was not pumping any water out the the drain at the street that I had rigged up. I called them to come check it and hey said everything was workings. Then they checked for the mold smell under the house and found Black mold under the house. They had assured me this would not happen and that the humidity under the house would be OK. Not So. They had charged me $16,000 to do the work, and gave me a life time guarantee. Then they told me they could spray for mold and it would cost me $3,000 more dollars. After I got off the floor, I called another company to crawl under the house and check it out. Yes the mold was there, but also discovered that they had no GRI installed and they had just jury-rigged the electrical wires under the house, with some orange extension cords. What an idiot I was for trusting them. They had no system set up to tell me if the pumps were working and the dehumidifier. They told me after the inspection which I paid $200 for that one pump was not working so they just unplugged it. No explanation to fix it or replace it. Then the company I had go under the house, told me that under the bay window, they had not wrapped the house or enclosed with plastic like they said they did. Standing water was still under there. What a smelly mess. Even though their "inspector" told me everything was OK. Now I have a sign in my yard telling this story. JES did work for me. JES lied to me. JES did not honor contract. I would not hire them again. I will leave it there till they fix this mess. I could tell you a lot more, but if you are thinking about hiring this company, please do no do it. My wife is so mad at me, and I deserve it. I have been a state registered contractor since 1971 and have never seen a more disreputable company.

Workers conducted themselves as true professionals and cleaned up after themselves.