Precision Painting Plus of New Haven

I hired Precision Painting to paint my pool. They charged me $1300. The painters were professional and the pool was a nice, even royal blue. Unfortunately, the paint faded to a light blue in 8 weeks. We also experienced significant chalking (footprints appeared wherever you would step). I informed them of this problem. My Project Coordinator was Anthony Adames. Ken Sanford was the Senior Project Manager. At this time, they said fading was normal for a pool. I told them the last paint job last 8 years, faded evenly and we did not experience chalking. I asked them to come look before the end of the season. They did not. They sent a Benjamin Moore in the spring after a number of calls. His name was Anthony Aleman. He was prompt and responsive. Unfortunately, he looked at the already faded paint and stated, "While I understand the pool was just painted one year ago you need to expect some fading over time due to the UV exposure as well as the chemicals being used in the pool." Precision Painting walked away from me. I am hiring another company to paint the pool. While the result was completely unacceptable, the customer service and care was worse. They made a poor effort (after accepting my money) to right the wrong. They did not see the pool in its current state although I requested a visit and the only action was after numerous contacts. I am a loyal customer with the many of the same service providers for the 20+ years I have lived in Westchester. While I have seen that they respond to the reviews, customer service is poor. They did not show care to me as a customer. Precision Painting is not recommended.

On time they did exactly as promised. The house looks great!

very professional,did , did a great job

They did a great power washing job and were very careful to protect the shrubs and plants.

We are ( my wife and i) glad that team from Precision Painting Plus paint interior of our house. The whole job was done very well. The Team's former Alexey a very friendly and accommodating person. All phases of the project were done right, the preparation, spackling, painting and the cleaning. The team was doing their job very professionally. We are quite satisfied with the results. The interior on our house looks new now. Thank you Alexey, his team and Precision Painting Plus for doing such a great job.

Good people to work with. Very neat job!

Work is still not complete, paid for, the leak is not repaired properly.

I would use them again. Very accommodating and responsive.

Management took a long time scheduling the work after signing the agreement to have them do it. I had to call several times and finally the got back to me and then set up a date. Workers wwere excellent.

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