Pro Platinum Heating and Cooling

The service technician was unable to find anything wrong with the furnace during the first service call, but was able to fix it quickly the second time we called them. We paid the service call fee for the first visit, but they only charged us a nominal fee to fix the problem during the second visit. Overall, this was a pretty easy and cheap interaction.

They did the job the day they said they would, were courteous and professional, cleaned up the mess involved in removing the old furnace and installing the new one, and It all went off without a hitch. I feel great about having the new furnace and I was very pleased with this company.

They were very professional and courteous. The work was clean and concise. They respected our home and left it in good, clean condition after completing the work. I found them to be personable with a sincere interest in meeting our needs. It was a very positive experience!

The 3 men showed up on time and went right to work. They finished the job right when they said they would. Clean up all of the mess. I enjoyed our conversation when checking on progress on the install. Aaron the owner answered all of my questions and gave his professional advice when asked.

These guys were pro's. They provided the best bid and completed the installation of both the furnace and a/c the very next day. In fact, I was so impressed that I bought them lunch to say thank you!

Very professional and explained everything.

They were courteous, on time, took plenty of time to evaluate my AC. I was expecting them to say it was done, but they said I may get another few years out of it. Since I lost my job, I was happy to hear that! They also sent me an estimate on a new furnace, which I requested, and told me about the rebate available until the end of the year.

Very professional. Quick appointment, would use in the future.

Pro Platinum did a very professional job, were on time, left no mess and were done by the time they said they would be. Easy to work with and well trained.

Erin is wonderful to deal with. He and his mean are pro's, neat and clean. Explained very phase of the work and sold me the right product without an up sale. Did the work on time when he said he would. Just excellent service and stellar workmanship. We are very please and we recommend Pro Platinum to our friends and family.