ImproveIt Home Remodeling, Inc.

Very good and very informative and helpful ð

none at this time

Pretty miserable experience overall. Constant phone calls from them as soon as we set up an account with Home Advisor. That should have been our warning. Sales person was very pushy and really stretched the truth about many of the features of the shower. We had a shower/bathtub installed the day before the COVID shutdown. It seemed like a very rushed job. We even had to ask the installers to stop smoking on our garage because it was traveling right up into our kitchen. Never heard another word from the company until the end of June when a rep called to follow up. We voiced some concerns and the rep made it seem like all these complaints were totally unacceptable work for this company and someone would be in touch to fix the issues. Long story short, we finally reached out to the owner of the company. He did call me back but three months later nothing is really fixed. Nobody seems to communicate with each other at this company. Every tech that showed up gave a different opinion. Maybe this company is fine if everything is perfect (and it should be at the price) but if there is a problem, good luck getting it resolved. On a positive note the materials seem very durable.

We just hired them today but everything was a positive experience. The gentleman who was here George, was friendly and knowledgeable about all questions that we had. We were very excited to be able to have them install a new shower for us if the experience with the future installation is as good as the experience we had with George today then this will be one of the best companies Iâ  ve ever worked with. I will write more as the process goes on but I do not expect anything but excellent work and complete cooperation with us as a family

Installer was very professional and did an amazing job. Bathroom looks great!

It was a terrible experience working with them. Overcharged for just replacing a bathtub with wallcovering they charged me $6,700. I was missed guided and pushed to sign the contract thinking I could change for my kitchen project but later on discovered they do not do anything with kitchen at all. So I got stuck with the contract and have to order something worth $3000 of their services (everything is more expensive than I can get from another company.) In terms of the final product, the installation or the bathtub was okay but the wall beside the tub was mess up and the towel bar was removed and patched poorly too. I will never trust them nor use their service ever. I felt robbed and very unhappy.

Very professional crew, awesome warranty, looks FANTASTIC !

Finished install on two bathrooms just as covid19 hit. Wanted someone to look at my one shower wall because elderly mother would be using it. Heavy glass only being held up on bottom and one side. they was they would contact me once they reopened. In May coropate from Columbus contacted me and I advised them they said they would put in an otder to contact me but to give them time. Called directly again towards middle of June and was told a message was being forwarded to the head of install as well as Jason but still no contact.

Transparent & honest.

The bathroom install was done so professionally and the installer was just great. He went above and beyond what I asked him to do. I asked him to remove a towel bar and I would handle patching it and painting it and he patched it for me. I also asked him to hang a cabinet and after hanging it he made sure it would stay up by adding a couple more screws. I would recommend them to anyone needing a bathroom remodel. They go above and beyond what you expect them to do. Definitely worth the money.