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Learn about our screening process98% Recommended
14 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Basement Waterproofing
- Mold Remediation
- Exterior Waterproofing and Drainage
- Egress Windows
- Structural Repair
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Deals
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- Warranty Offered
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Reviews
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Showing 21-30 of 119 results
5.0
Paula B.
Millsboro, DE
7/16/2023
I recently purchased my first home. The day of closing I did a walk-through and had mud and water in my basement. The seller and seller's realtor assured me that water problem in my basement would be resolved in 30 days.. That never happened, In my opinion this was the house from hell. I called 4 companies for estimates, quotes, and a review of my basement. Before leaving John Ford from Basement Gurus last words were Paula, Basement Gurus has your back. John really meant what he said, in fact, John was the only person who called me back after reviewing the basement to find out if I had any questions or if he needed to explain anything to me from the estimate that he wrote up for me. John also gave me his direct phone number and told me to call him anytime. Meanwhile, none of the other companies called me, so for that reason alone I really appreciated that. When John told me do not worry Paula I got your back. He really meant that. I guess the saying is true, it is not what someone says to you But how they made you feel. THE Gurus kept their promise! Thank you so much again, especially you John Ford.... I am so relieved.
4.5
Christopher N.
Camden, NJ
5/24/2023
Good
0.50
James P.
Hazle Township, PA
5/19/2023
We hired Basement Guru?s to install an egress window in our basement. They showed up without the tools to do the job and had to reschedule for a very inconvenient time for us. They did offer a discount when I expressed my disappointment with this. When they did do the job, they damage a nearby wall and gas pipe. They left a huge mess in our basement and unplugged our hot water heater without bothering to tell us or plug it back in. Now I have to repair the wall and pipe. It probably would have been easier and less time consuming for me to install the window myself. I called the owner to discuss my concerns twice. They didn?t answer and after three days, they still haven?t called me back after I left them a voice mail letting them know I had concerns I wanted to discuss. I want to be fair to them, but it is difficult for me to find something they did well.
5.0
Melissa H.
Bordentown, NJ
5/10/2023
The estimator answered all my questions and was very helpful
3.0
Troy J.
York, PA
4/18/2023
Great initial presentation, but the communication afterwards and the follow up work afterwards was below standards.
5.0
Jostalynn Parry
Google Review
3/27/2023
We had a wonderful experience with Basement Gurus! We had basement waterproofing done, and it came out so nice and was done quickly. All of the workers were very kind and professional. Highly recommend!
Response from Company:
Thankyou so much for your great 5 star review we really appreciate it. We hope you and your family enjoy your dry basement.
5.0
Kredit Mogul
Google Review
3/12/2023
I’ve met with Dan the owner of basement gurus. He lived up to the expectations good quality work.
Response from Company:
Thankyou for your kind words about dan and the basement guru's team. We really appreciate it
5.0
Clayton Duttry
Google Review
3/8/2023
These guys are great to work with. Josh is always on top of getting things done. Here is finishing job for a Broncos fan.
Response from Company:
Thankyou Clayton for your great 5star review and also for your kind words about josh. We really appreciate you.
5.0
Mihir Patel
Google Review
3/2/2023
I’d highly recommend for anyone looking for any remodeling, great customer service. Great genuine local people.
Response from Company:
Wow all I can say is thank you so much for the great review it was a pleasure helping you in anything you need in the future we are here for you as well
5.0
Justin Colnaghi
Google Review
2/25/2023
I worked with Josh last November to fully waterproof my basement. He was extremely knowledgeable and his crew had a very quick turnaround on getting my basement waterproofed and prevent further damage to my home's foundation. I most recently worked with David to finish up some exterior work and he was friendly, courteous, and meticulous in his work. I wouldn't hesitate to recommend Basement Gurus in the future, and will use them for any future waterproofing needs at my property.
Response from Company:
Thankyou justin for leaving this awesome review i really appreciate you letting others know about your experience with the basement guru's and thanks for your kind words about David. And thanks for trusting the gurus last November to take care of your waterproofing needs it was a pleasure working with you. Thanks Josh
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