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Learn about our screening process87% Recommended
10 Years In Business
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- HVAC Service and Installation
- Plumbing Service and Install
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Reviews
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Showing 181-190 of 232 results
5.0
Luis D.
Chesapeake, VA
9/3/2018
5.0
Joe N.
Raleigh, NC
9/1/2018
Above and beyond. Will definitely use again if the need arises.
5.0
Ken S.
Smithfield, VA
9/1/2018
Terry made the initial visit to the house and clearly explained my options (find leak and repair system or install new system). Due to the age of the house (25 years) and the fact that my home still used the increasingly more expensive R22, I decided to go with a new system, after which he showed me prices for several options of brand name. Two days later Vic and James installed the requested system, cleaned the work area, and took away the scrap from the old system, completing the job before the day was over. Within a few hours, the house temperature was as desired. Terry, Vic, and James all answered any questions I had and were professional in every way. They all seem to be excellent representatives of the company.
3.5
Ella J.
Fayetteville, NC
8/31/2018
5.0
Earl W.
Henrico, VA
8/31/2018
They performed a tune-up on my central air system. Nothing was wrong with my system however he explained everything he checked to come to that conclusion.
5.0
Linda B.
Mechanicsville, VA
8/31/2018
1.0
Serena L.
Raeford, NC
8/31/2018
Paid $1,200.00 for a new hot water heater installation and a leaky toilet repair. The hot water heater was left leaking after installation and a second visit was necessary to repair leak. Leaky toilet was never repaired. A different contractor was used to repair leak because the plumber did not have the tools to repair toilet leak. Overcharged for service received. Call Manager, Chris to get another plumber to fix leaks in new hot water heat and get refund for no work done to leaking toilet. Leaking hot water heater repaired, however no refund received to date for charge of leaky toilet that was not repaired. Chris told me he would mail a refund check in the amount of only $100.00 for the leaky toilet that was not repaired. Refund not received to date. Overcharged for hot water heater install. I had to call three time to obtain an invoice/receipt for the services rendered. I will never use company again.
Response from Company:
Ms. Lee, I apologize for the negative experience you had with Bell Cow. We were challenged to complete the same-day, after hours installation of your new water heater due to local plumbing supply houses being closed and thus limited material availability. Despite these hurdles, we were able to restore the hot water in your home. An insufficient seal on one of the water lines necessitated a return a few days later to fix a minor leak. It is our goal to get it right the first time, however sometimes a followup is necessary. Due to the age of the toilet and corroded components we couldn't perform the repair but recommended a replacement. I have just confirmed that a check is being cut and mailed today in the amount of the refund. I will send you a separate email to confirm receipt of the check. Thank you for your feedback.
2.5
Julia R.
Raleigh, NC
8/30/2018
Came fast but did not provide pre-fix estimate OR itemized bill. Bill seemed too high for what was done. Bill did not break down parts versus labor, even after I requested this.
5.0
K T.
Knightdale, NC
8/28/2018
David took the time to find out why my water heater keeps going out. Great Service and very professional
5.0
Nicholas J.
Chesapeake, VA
8/26/2018
Great service an was very professional through the whole process
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