- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process91% Recommended
16 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Tile Installation (shower/bathroom installation, tile floors, backsplash, accent wall)
- Floor Installation (solid hardwood, engineered hardwood, laminate, vinyl plank)
- Floor Refinish (solid hardwood refinish)
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 191-200 of 388 results
5.0
Colorado Springs, CO
11/6/2015
Great work and attention to detail! Mark was very professional and the estimate was precise with start dates and end dates. The installers were hard-working, on-time, and professional. I am so happy with my new floors! Footprints may not be the cheapest, but they are the best!
Response from Company:
We are so glad you are happy with your floors and appreciate your compliments. Thank you for providing us with this wonderful review! We really appreciate that you took the time to write a review based on your experience with our company. We are so happy that you had a great experience with our team with one minor exception. It's always our goal to do our best for our customers. We pride ourselves on our work and the relationships that we build with our customers, and among our team. Please contact us directly if there is anything we can do for you now or in the future with another project! It was our pleasure working with you!
5.0
Mary C.
Canon City, CO
10/24/2015
Ed was fabulous when he came for the estimate. Also really loved the installers. It was a higher priced service than I had expected but overall a very good experience. I would definitely call them again!
3.5
Heather R.
Littleton, CO
10/18/2015
Finished my hickory floors looks good.
4.0
Kyle G.
Littleton, CO
10/12/2015
We hired this company to refinish some wood floors. Customer service and communication were fantastic. I knocked them on work quality bc the workers they had come in to do the work could have been better. They messed up our baseboards and missed a couple spots on the floor. They did have someone come by to touch up what was wrong but it shouldn't come to that point. They were a joy to deal with and very responsive to communication. My hope is they find a different crew to do the work.
1.0
Catherine S.
Denver, CO
10/11/2015
Sales person gave me an estimate, we negotiated $230 less, on the day of the installation the installer realised the installation would be different than the work order, and magically the $230 discount disappeared. Was obviously very disappointed, but found another company to do the job for $300 less than Footprints Floors. Don't fall for these guys!
Response from Company:
Hello Catherine. I'm so sorry to hear of your dissatisfaction with our company. I feel there has been some confusion. The money difference didn't "magically disappear", but rather was due to a change in the product you purchased (known as a change order). This reality was all explained to you that morning. We had quoted to perform a laminate install in your home, but on installation day, we found that you had purchased a prefinished, solid hardwood. Prices for hardwood installation are more expensive than laminate due to the extra labor involved. As discussed that morning, the $230 difference in price was our offer, at cost (normally we charge $1 more for hardwood- so $400ish total extra), to install the hardwood that you had purchased rather than the laminate originally contracted. You had countered with paying $100 more, but we felt that was unfair given the situation. You chose to part ways at that time which we obliged. I hope having this in writing clears up any confusion. Again, we are very sorry for your inconvenience and our apparent lack of adequate communication. I'm glad to hear you were successful in finding an even better deal for your hardwood installation project. We hope you enjoy your new floors for many years.
4.5
Kurt F.
Littleton, CO
9/15/2015
Our floor was is VERY bad condition with Footprints Floors came to give us an estimate. The sales person was on time, the price was more than fair. When it came time to make the appointment for the work it was easy, scheduled in just a few days. The quality and condition of the work and house are above anything we expected. We couldn't be happier. I highly recommend Footprints Floors.
5.0
Doug R.
Cascade, CO
9/13/2015
Mark was very professional, knowledgeable, responsible, and provided great customer service. They got the job done well in less than 2 days and my floor looks great! I highly recommend Footprints.
Response from Company:
Hello Doug, We are so glad you are happy with your floors and appreciate your compliments. Thank you for providing us with this awesome review! We really appreciate that you took the time to write a review based on your experience with our company. We pride ourselves on our work and the relationships that we build with our customers, and among our team. Please contact us directly if there is anything we can do for you now or in the future with another project! It was our pleasure working with you!
3.5
Cynthia B.
Denver, CO
9/3/2015
From the estimator to the end, they showed up on time as promised and did what they said they would, a big plus right off the bat. They installed laminate and tile floors in our home. They look great. The price was reasonable and the installers were very good. They cleaned up after themselves meticulously and were very pleasant. They worked hard and efficiently. Project managers stopped in daily (though the job was only 3 days). My only concern- with the laminate, there are a couple spots that seem to move or bubble up or sink when you step on them. They tell us this will settle in a few weeks. They did say if it doesn't resolve, they will address, so at this point, I am confident.
4.0
Lone Tree, CO
8/22/2015
Wood flooring looks great. Didn't write finish all details in the time frame given. Not the cheapest company
3.0
Dan P.
Centennial, CO
8/21/2015
We built an extension to our kitchen, and chose to utilize laminate flooring. At the point where the two floors meet, there' a "ripple" in the flooring. Jeff came over at the same time the cabinets were being installed and said it's hard to get the floors to meet just right. Everyone who comes over to see the kitchen mentions how the floor feels funny to walk on. What can we do to make it feel right?
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