Footprints Floors

There's just too many issue with the floors to rate Footprints better. There's several boards that should not have been used due to damage, at least 5 boards don't even make it to the wall, that we easily see gaps under the molding. We have hundreds of spaces between boards and where the short ends but up to each other, with VERY noticeable gaps. The guy said not to worry because summer would bring humidity. Mind you, our house has humidifiers that were at 35% when they were installing in January. Also, make sure you have a 220V outlet for the sander...if not, you'll need to add. I was fortunate enough to get into a car accident because they didn't realize we didn't have the connection when they quoted the job; which meant I needed to stop everything to take care of it...car totaled. We had to clean-up stains on walls, not terrible. Another interesting note, the stain didn't look correct to me when they finished, which was proven when we had to fill some damage and it didn't match with what I selected. If this isn't enough reason to go elsewhere, best of luck to you. Oh, and you bet he asked me to give Footprints 5 stars (face palm)

The floors turned out great, however the installers were extremely careless around the house. The walls took a beating and there are sections that needed repaired and/or painted. They also had to replace a light switch that was broken during installation. If you have a nice house, I would suggest keeping a close eye on the laborers during installation.

Interviewed three companies. I picked Footprints because of their salesman and pricing. I was very happy with his knowledge. Wade actually did the tile work and I was very happy with his work. He made suggestions that worked very well. I would go with them again and may even have the wood floors refinished by them.

Just about best experience ever with a home improvement contractor. Prompt, professional, beyond courteous-- delightful, actually. Stunningly beautiful results. Very reasonable price. We could not be happier, and we are somewhat exacting consumers.

Re-tiled entire shower. Looks amazing. Period.

Showed up on time and did an excellent job! I highly recommend them.

we had our hardwood floors refinished and they did an amazing job. Great customer service from everyone. We will definitely use them in the future for our other properties.

N/A

They quoted me a great price from the start, unfortunately my floors were in worse shape than I thought. But they quickly came up with a solution, the dark stain completely covered the pet stains left by the previous owner. They finished up the floors in a timely manner and were very polite, and super clear about where my expectations should be because of the condition of my floors. I am so happy with my floors, in fact they came back just to check and make sure everything was perfect and cleaned up after themselves which these days in construction is not a common trait. Thanks for the floors and working on a reasonable budget with us, we enjoyed meeting you.