JES Foundation Repair

Fast and Friendly. On time and little wait from start to finish.

Great service. Fair price

We hired this business to install three push piers for the front of the house, 7 carbon fiber reinforcement strips for the basement wall and raise the concrete garage floor and the back patio with injected foam. The push piers and the concrete pads went well. The employees were professional and did a good job. The carbon fiber strips in the basement is another story. They installed them incorrectly, not according to their own instructions. They are 7 supposed to be bonded to the wall using epoxy resin. After a couple of days they began to delaminate and separate from the wall. They also tied them into the wood wall foundation base plate incorrectly. I called the office to let them know that it was wrong. After multiple tries, I was finally able to get someone to respond and they sent an inspector out and agreed that it was wrong and decided they would add seven more carbon fiber strips to help support the wall. During this frustrating process, it took me multiple phone calls, text messages and emails to get a response. They finally sent a crew out to fix it and I thought they did a pretty good job and was satisfied. Until I realized days later that the epoxy on some of the strips never dried. Now, months later it is still not dry and it is obvious that they did not mix the epoxy correctly. I contacted them and told them that they could just drop some epoxy off and I could do it myself. At least I would know that it is done correctly. They said that they would have a project coordinator contact me, but I still haven't heard and now I can't get any response from anyone. We gave them over $22,000 of our money and they are now completely ignoring us. They say there a lifetime warranty on their work, but what good is that when they will not respond or show up? It is completely worthless! We are not asking for anything special only what they promised to do and what we paid them for. Stay away from this company

A wonderful crew and excellence result

He was good.

Their word is worthless because they are not upfront or truthful. They have poor customer service.

Good company

Easy to work with from start to finish. The team sent to my home to perform the job were extremely professional and fast working. Took the time to explain everything they were planning to do in detail. Job was finished quickly and looked very professional.

professional with good customer service