Pure Home (Kitchen)

August 2021 â During some renovations I discovered everyoneâ s favorite, mold, growing in a wall cavity. After a worrisome and fitful night during which I convinced myself, my house was ruined and needed to be razed I called Pure Home. Boy, am I glad I did! From start to finish the folks at Pure Home were on time, professional, knowledgeable and experienced. Pure Home put together a mold remediation plan, put it in action and saw it through to the end. Hopefully, I will never need to call them again but if I do, they will be my first choice for solving mold problems.

Excellent quality work. Workers arrived on time everyday. Very pleased with outcome

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Fantastic company to work with! Pure Home gave us high levels of professionalism, quality and speed. Highly recommend!

The installer for my attic insulation was Brandon. He did a great job 100%. He was very accommodating. There was a slight miscommunication but Troy Hagar came out to inspect the project and everything was fine. I’m happy with the results.

We hired Pure Home to install a new attic fan, replace our attic stairs, and re-insulate our attic. The salesman, Matt, told me it would be a **quick and painless 4-hour job**. The crew showed up on time, but a little over an hour into the job they informed us they had to leave because Matt hadn?t informed them that we had two types of insulation in our attic and they did not have what they needed for the job. They took what insulation they could, installed the new attic fan, and left us with a roughly 1/2 insulated attic. They told us they would be back at 8:30am the next morning to finish the job in **max 2 hours** Later that night I found a HUGE crack in our master bathroom ceiling from where someone had misstepped or dropped something while in the attic. The crew didn?t say a word when it happened. I left a message on the main company line and texted Matt. I received no response from anyone until about 9am the next morning (30 mins after work was scheduled to start). I was told a drywall company was coming to fix the ceiling, and the insulation crew was 40 mins out. By 10am the ceiling was being fixed and the insulation crew was slowly starting to remove the rest of our old insulation. A few hours later, the extractor broke and they left us with less insulation in our attic than before. They promised they would return that day, or tomorrow morning at the latest to finish. The drywall and attic stairs crew left a huge mess. Carpet stains, dirty walls and dust everywhere. The insulation crew returned at 7:30pm after I asked for an update. The job was not completed until 10PM. 16.5 hours and two days over the 4-hour estimate. I asked for compensation for all the trouble and was told to pay full price. No returned calls, no more communication. Absolutely furious. DO NOT USE THIS BUSINESS!

Troy came out today give us a quote and did the inspection and offered his recommendations. We already wanted to remove the old blown in insulation and he agreed. We talked to other companies and they weren’t interested in doing it. Troy also recommend an attic fan. We agreed and so glad, it’s quite solar powered, and a s already making a difference. Then we asked if the could install a disappearing ladder in our garage. He checked and we set it up. The crew showed up on time and went straight to work. Very professional, explained everything as we went and completed in just a few hours. I was able to inspect and it was done very well. The crew to install they ladder cam a short while later, again very professional, did they a great job as well. We will definitely recommend and will use Pure Home again if we need work done. Very pleased start to finish!

The overall experience was good. From the sale person to the workers.

The sales person was very professional, he made suggestions and made sure all my questions were answered. The workers came on time, did the job, I did my inspection while they cleaned up. Everything was done according to the discussion with the sales person.

prompt, fairly priced & professional- will be using Pure Home for our future attic blown-in insulation needs.