- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process96% Recommended
39 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: 9:00 AM - 1:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Pool Resurfacing & Tiles
- Swimming Pool Deck Repair/Remodel
- Pool Equipment & Heater Sales/Replacement
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 211-219 of 219 results
5.0
Marie B.
Fort Lauderdale, FL
1/9/2017
Paul made sure I was completely satisfied with the project.
Response from Company:
Appreciate the business ... we are committed to 100% customer satisfaction !
4.0
Chris B.
Fort Lauderdale, FL
1/4/2017
Hired Sun Blue Pools to resurface our pool. Had a few issues with some inconsistent spots and addressed this with Paul and Alan. Updated our original review. UPDATE: 2/13/2017 Paul and Alan did come out and address our concerns. They expressed their interest in making it right. We did another acid wash with water in. Pool now looks great and is more consistent with what we were looking for. Paul did keep in contact with us every few days during this process to ensure we were happy and informed. Thanks for making it right and making our pool beautiful again. Chris
Response from Company:
(consumer name withheld per their request) ? truly appreciate you taking the time to review ? but candidly we are shocked by the facts since no one on the team seems to be in the loop on these very important issues ? If they were reported and never made it to the right desk then we apologize as we wish to attend to all problems.That said we strive for 100% customer satisfaction and given your details we would be willing to correct any and all issues inclusive of Acid Washing the entire pool at No Cost to you ? addressing each and every detail described. We will call you on 1/11/17 to discuss your next step decision and wish to make all right ? regardless of the communication breakdown ! Follow up email sent: (consumer name withheld per their request) First and foremost to a Happy & Healthy New Year ! Second ? I am in receipt of the feedback (tx for the time you spent) but wish to apologize on behalf of Sun Blue as other than the upfront issue of Sandblasting mentioned ? I was not aware of many of these other details ?? That said this company and I are committed to 100% customer satisfaction and we wish to correct every issue you outlined asap up to and including a Full Acid Wash of the pool ? and of course there will be No charge to you ! Please feel free to call me at 954-341-1414 or I will reach out to you later today to discuss. Truly hope you grant us the opportunity to correct these issues as we do over 100 Dbrites a year and pride ourselves on the projects and referrals produced. Tx Paul & Alan
5.0
Deerfield Beach, FL
12/29/2016
It was nice having them there while the work was being completed and anytime we had questions after the work was completed they always returned our phone calls. We liked our experience so much we referred them to our friends and they were just as happy as we were with them.
Response from Company:
Many tx (consumer name withheld per their request) & Greg ... It was a pleasure transforming your Pool & Deck ... Enjoy it for many years to come !
3.0
Fort Lauderdale, FL
12/28/2016
They subcontracted ever part of the job even the service after for surface curing.every day was a new crew at my home,which made me feel I could of gotten a better price and service elsewhere
Response from Company:
Shevon, first many tx for taking the time ... but sorry you felt that way !! Our crews are dedicated to Sun Blue but do differ depending on the skill set ... Pool Maint, Pool Equipment Install and Pool Renovation ... all very different people. As for Subs the only Sub used was the need for electrical work and we did contract a licensed electrician to attend to the issue as our license does not cover electrical. I do know the project came out great and again sorry you felt that way ... Have a Happy New Year and enjoy your Pool for years to come.
5.0
Sandy M.
Lighthouse Point, FL
11/10/2016
They came over fast after contact, the work went timely manner, pleased with the job and it looks fantastic!
Response from Company:
Tx u Sandy & (consumer name withheld per their request) ... quite a difference with the Pool and Travertine Deck ! Enjoy !!
2.5
Fort Lauderdale, FL
5/30/2016
First, they twice sent someone to my house without notifying me. A third time they did call the day before but I was busy and did not get the message before they showed up and I was not at home again. Second, the technician said the light was leaking and he fixed it. he said he was not sure if it would work and if not we needed a new light. the pool still leaked so I called and the owner told me the technician said I needed a new light for $1000. no one came to see if the light was indeed leaking. so I tried to find a leak in the light myself using dye. it was not leaking. I waited 3 weeks and let the level drop. I finally called and asked if they could please send a technician to confirm it is the light because based on my work it is not the light. well, I was right. they did send a technician again and it was not the light. it was the skimmer. it took a long time but I finally got the leak fixed.
Response from Company:
Sorry for all the drama ... but schedules were very challenging and LEAKS are never easy ! That said our only intent was to serve and get the project resolved asap ... again sorry we were overly aggressive in attempting to get to your property. As stated with Leaks ... sometimes not the easiest of projects ... but we never give up and it was finally resolved as stated ! Tx for your feedback !!
5.0
Daniel B.
Fort Lauderdale, FL
5/14/2016
Larry's Pool is named Sun Pool Services. Paul is terrific.
Response from Company:
Daniel, as always ... many tx for all your input ... the Pool and Travertine Deck looks stunning ! Enjoy !!
5.0
Ronald M.
Fort Lauderdale, FL
4/6/2016
Best price among many bids. High quality job. Faster than promised. Did not blink when unexpected difficulty was encountered. Get these guys - they behave and perform like professionals and do it cheaper than the cut rate guys.
Response from Company:
Ronald ... appreciate the kind words ! Enjoy !!
5.0
1/8/2016
no comment.
Response from Company:
Tx for the 5 Stars ... truly wish you left your name ... to our paths cross again !
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