- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process91% Recommended
16 Years In Business
Company Details
- Bilingual
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Wood Flooring - Install or Completely Replace
- Laminate Wood or Stone Flooring - Install
- Vinyl or Linoleum Sheet Flooring or Tiles - Install
- Wood Flooring - Refinish
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 261-270 of 385 results
4.5
Denver, CO
6/23/2014
The floors look amazing! I will definitely hire them for my next project. My only small complaint is that we had a very specific window to do the job (we're selling our house) and it was a bit tough to nail down an exact start time and I felt I had to pester them a bit. But, the work was done well, in the timeframe that I specified, and on budget. I will definitely call them for my next job!
Response from Company:
Hello! Thank you for leaving this review on Home Advisor! I'm very sorry that our scheduling process was not a careful as hoped. Summer is a very busy season for flooring projects and we do our best to accommodate all of our customers. I hope that we were able to meet your needs as best as possible as we truly value your trust in us! We will definitely look forward to working with you again in the near future! Please call us directly if there is anything else we may assist you with.
3.5
Parker, CO
6/22/2014
Communication was a bit difficult. Floors look good. Would have been nice if they cleaned the dust off the base boards.
Response from Company:
Hello! Thank you for your feedback. I'm sorry to hear that communication was difficult during the course of your project but I'm very glad to hear your floors turned out great. As with any home project such as this, a light layer of dust is expected. We do our best to contain majority of it, but cleaning and light touch-ups of paint are often expected after, and I'm sorry if this was not more clear up front. Are you still happy with the final product of your floors? Feel free to contact me directly with any questions or concerns. I'm happy to address anything further with you if you'd like. Rachel Simpson
4.0
Denver, CO
6/16/2014
would definitely hire again
Response from Company:
Hi! Thank you for leaving this review on Home Advisor. We truly appreciate your time and sharing your experience with other potential customers. Now that you have been living on your floors for awhile, are you still completely satisfied? Please feel free to reach us directly if there is anything else we can do for you!
1.5
Centennial, CO
6/12/2014
I was impressed with Bryan's professionalism. Unlike the other bids, that kept adding charges for the little things, Bryan quoted me one price. However, after the work started, I was charged an additional $700 because the subflooring was not up to code. As a professional installer, I would think this would have been checked out prior to work being performed. In addition, the workers were sloppy, played loud, obnoxious music, and seemed to be concerned only with getting the job done as quickly as possible. I was not impressed, and would not recommend the service.
Response from Company:
Hello! Thank you for your feedback. I'm glad that your initial experience with Footprints Floors and with Bryan was professional and went well; however, I'm very sorry to hear that your in-home experience was not as pleasant. Our crew works very hard to make sure they complete their work in the timeline we committed to you. Do you feel that your floors look nice and are well done, now that you have been living on them for awhile? Feel free to contact me directly with any questions or concerns. I'm happy to address anything further with you if you'd like. Rachel Simpson
5.0
Marianne W.
Golden, CO
6/8/2014
All, I have never been so happy with the outcome of a project:). If I could rate from 0-5, I would rate this an 11!!!! Jason and his staff made it fun, affordable, honest and stayed right on plan.! This is the only bid that you will need and believe me , we had 10 bids. Marianne Webdell
Response from Company:
Hi Marianne, Thank you so much for this energetic and kind review on Home Advisor! Jason and his team were thrilled to work in your home and to provide you with a quality refinishing job on your wood floors. Now that you have been living on your floors for a couple months, are you still just as pleased? Feel free to reach us if there is anything we can do for you at this time!
5.0
Mark B.
Colorado Springs, CO
5/30/2014
Mark and Eric a very courteous and hardworking. Both communicated every step throughout the entire job. We are very pleased with the quality of materials and workmanship.
Response from Company:
Hi Mark, Thank you for providing us with this review on Home Advisor a few months ago. We are so happy that you had a great experience with our team. As you know, communication is key and I'm thrilled we met your expectations there! Now that you have been living on your floors for awhile, are you still completely satisfied? Please contact us directly if there is anything we can do for you now or in the future with another project!
5.0
Susan D.
Canon City, CO
5/29/2014
Mark and Eric are an awesome team. Mark couldn't have been a better manager; he stayed in touch with me thoughout the installation of my beautiful wood floors. Eric was very professional, explained as he went along why he was doing things a certain way. It is obvious that Eric takes pride in what he does; we both were pleased with how the floor looks. Highly recommend Mark & Eric!
Response from Company:
Hello Susan! I'm so glad that you left this review on Home Advisor, and that you chose our company to install your new wood floors. We appreciate your business as we know that you had many great options of companies to choose from. Feel free to contact me directly with any questions or concerns that you may have from here forward! Thanks again! Rachel
4.5
Colorado Springs, CO
5/24/2014
very knowledgBLE
Response from Company:
Hello! I'm so glad that you left this review on Home Advisor, and that we were able to assist you with refinishing your floors. How are they working out for you so far? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel
3.0
Colorado Springs, CO
5/13/2014
Sub contractors are used. Someone different here every day of project. No continuity and limited communication on schedule/expectations unless we asked for update. Would have appreciated knowing this ahead of time. Project took 3 days longer than planned.
Response from Company:
Hello! Thank you for providing feedback about our service for you on Home Advisor. I'm glad that we were able to assist you with your flooring project and am sorry to hear that you did not feel our communication was as up front as you would have preferred. We will be sure to use this feedback to better serve customers. Other than that, do you feel happy with your floors do far? Feel free to contact me directly with any questions or concerns! Thanks again! Rachel
4.5
Kari S.
Denver, CO
5/10/2014
Refinished floors and redid stairs in an old historic house. Very fast and did a great job. Some confusion on the statement of work so just ensure you know what you want and it is communicated. Great to work with.
Response from Company:
Hello, I am writing to say thank you for submitting this review of our work. Out of the many options that you received through Home Advisor, I'm thrilled that you hired us to work on refinishing the wood floors in your home. Should you need anything else from this point forward you are welcome to contact us and we'll be available to assist in any way that we can. Feel free to contact me directly with any questions or concerns! Thanks again! Rachel Simpson Footprints Floors
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