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Learn about our screening process

36 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Carpet
  • Hardwood
  • Laminate
  • Vinyl
  • Wood Refinishing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
219 Verified Reviews
  • 5
    183
  • 4
    21
  • 3
    10
  • 2
    2
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 111-120 of 219 results
5.0 Debbie S. Carrollton, TX
8/11/2022

Non pressure and quick installation

Response from Company:

This is what we shoot for every install! Thank you so much for your kind words. Brittney Kinsey, Director of Client Relations

5.0 Marilyn L. Benbrook, TX
8/4/2022

The installers did a great job on putting in the flooring in the kitchen and bedroom. We have called them back for do one more bedroom and walk in closet.

Response from Company:

Thank you very much for sharing! We look forward to assisting you with future projects. Brittney Kinsey, Director of Client Relations.

5.0 Debbie S. Carrollton, TX
8/4/2022

Non pressure sales and installation techs were professional.

Response from Company:

Debbie, this means we are doing our job and taking care of you. 5 Star service is what we shoot for every time! Thank you for the review Brittney Kinsey, Director of Client Relations.

5.0 Tracey L. Leonard, TX
8/4/2022

We had two crews; one to install kitchen tile and another to install bedroom carpets. Both crews arrived on time, were professional, did excellent work and cleaned thoroughly before leaving. Both jobs were completed on time and to our complete satisfaction.

Response from Company:

Man, what an awesome review! Thank you so much for sharing your time and business with us, we appreciate you. Brittney Kinsey, Director of Client Relations

5.0 Jerry F. Roanoke, TX
8/4/2022

Great experience, floor looks fantastic and the financing deal couldn't be beat!

Response from Company:

Glad to know we were able to get you taken care of. Thank you very much for sharing. Brittney Kinsey, Director of Client Relations

5.0 Judy D. Bedford, TX
7/28/2022

The crew took thetime to make sure everything thas dobe correctly. They worked as a team and did an excellent job getting everything back together before they left. They made sure thEy cleaned up the remnants and there was no mess left behind. I would definitely recommend to my frends

Response from Company:

Judy, this is exactly what we love to hear. Lets us know we are doing our jobs correctly and taking care of our customers the way they deserve. Thank you for sharing!!! Brittney Kinsey, Director of Client Relations

4.5 Melissa B. Rockwall, TX
7/28/2022

I think they did a great job, very professional, they were reluctant to move our furniture even though we packed up all the â stuff.â We also had issues with them letting the cats out of their secure location. Luckily, they did not get very far because we were home. Jake, the sales agent, was absolutely fantastic. The product is perfect. I would hire Flooring Direct again in a heartbeat.

Response from Company:

I am so sorry we let the cats out, thank goodness you were there to get them back in safe and sound. We are thrilled Jake took care of you and your install went well. Please be sure to let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations

4.5 Jill H. Plano, TX
7/20/2022

Carpet installation. Competitive price. Install was later than promised, but did a quality job

Response from Company:

We are sorry about the installer being a little late, but so glad your carpet install turned out great. Let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations

5.0 Patricia P. The Colony, TX
7/19/2022

The installers and the customer service is amazing. They took pride in their work. They moved furniture and put it back exactly as before the install all in one day! They worked late to finish. Communication with customer service was excellent. They wasted no time with scheduling and ordering our flooring once we signed the contract. We were kept informed through the entire process. There were no delays. We are crying happy tears!

Response from Company:

Well, happy tears are fantastic to cry. We are thrilled our company and installers took such good care of you. Please be sure to let us know if you need anything. Brittney Kinsey, Director of Client Relations

5.0 Patricia P. The Colony, TX
7/15/2022

The process was quick and easy. The communication was excellent. Our installation was scheduled as soon as the vinyl was received. The installers stayed late to finish the job in one day. They left our house immaculately clean. They took a lot of pride in their work. They were very polite.

Response from Company:

This is what we love to hear about our installs from our customers. This review lets us know we are doing it right with our 5-star install package. Please be sure to let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations.

Photos

Flooring Direct
4
Bathroom Tile in Dallas
9
Bedford Carpet & Hardwood
6
SPC Flooring in Dallas
12
Carpet, Hardwood, & Tile
6
Hardwood and Carpet
10
Staircase Remodel Frisco
6
Hardwood Flooring Install
3
Hardwood Install Plano TX
6
Carpet Install Carrollton
6
Carpet with Stairs Frisco
14
Engineered Hardwood Plano
8
Earthwerks Hardwood
17
TILE MATCH BUILDER TILE
6
Carpet & Padding Install
6
Wood-Look Laminate

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