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Learn about our screening process

95% Recommended

36 Years In Business

Company Details

Contact

9886 Chartwell Drive
Dallas, TX 75243
https://www.flooringdirectdfw.com/

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
Super Service Award
Best of HomeAdvisor
One Year With HomeAdvisor
50 Homeowner Reviews

Service Details

  • Residential Work

Areas of Expertise

  • Carpet
  • Hardwood
  • Laminate
  • Vinyl
  • Wood Refinishing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
219 Verified Reviews
  • 5
    183
  • 4
    21
  • 3
    10
  • 2
    2
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service

Reviews

Write a Review
Showing 151-160 of 219 results
5.0 Abigail L. Forney, TX
9/7/2021

Quick, efficient, reasonable! Very satisfied!

Response from Company:

This is what we love to hear. Thank you so much for your review! Please let us know should you need us in the future. Dan Ratcliff, President.

3.5 Elizabeth R. Grand Prairie, TX
9/2/2021

Had to return to finish a couple messups.

Response from Company:

Thank you for your review, sometimes it does happen that errors are made. Hopefully, we fixed everything that needed to be fixed so you are 100% satisfied with your new floors. Please let us know if there is anything still not to your satisfaction with the floors so we can take care of this for you. Dan Ratcliff, President.

5.0 Marian S. Fort Worth, TX
9/2/2021

Workers did a great job. Weâ re polite and cleaned up after they were done. Would recommend.

Response from Company:

We are thrilled that you are so happy with your install. Thank you very much for your review. Dan Ratcliff, President.

4.5 Edgar E. Mansfield, TX
8/14/2021

We had a mistake in the measurements, but the correction went very well. The customer service was excellent.

Response from Company:

Edgar, we sure do appreciate your patience while we fixed the error. We are sorry for the mistake, but very glad we were able to get you taken care of. Dan Ratcliff, President

5.0 Shawn H. Plano, TX
7/30/2021

The supervisor that came to the home was honest with the time it was going to take to complete the job. I was quoted two days, but it took three. However, knowing ahead of time allowed for me to schedule my week correctly. Very thankful they were straight with me on the timing.

Response from Company:

Shawn, thank you for such a great review. We do try to always communicate and be upfront with our customers. We are so pleased you are happy with our company's work and communication. Please let us know if you need us in the future. Dan Ratcliff, President

5.0 Candice W. The Colony, TX
7/30/2021

Our sales rep, Jake, was great. Very professional. Understood our needs and budget and provided exactly what we were wanting within our budget. Octavio and his install team did a great job. Didn't stop until it was completed to our satisfaction.

Response from Company:

Thank you Candice for this amazing review. We are thrilled you are so pleased with Jake and our company. We do everything in our power to take care of every single customer and we are so happy to hear our efforts paid off. We are always her should you need us again. Dan Ratcliff, President

5.0 Masud A. Allen, TX
7/29/2021

Very professional and friendly people.

Response from Company:

Thank you Masud for your kind words. Please let us know if you need us in the future. Dan Ratcliff, President

5.0 Jane K. Arlington, TX
7/29/2021

GOOD WORK

Response from Company:

Thank you Jane for your rating. We sure do appreciate you. Dan Ratcliff, President

5.0 Linda H. Dallas, TX
7/16/2021

Though I had to reschedule twice because of personal issues, Flooring Direct worked with me to get my fabulous new floors installed and I love them!

Response from Company:

Linda, we do our best to work around times that work best for you. Thank you so much for the kind words. We sure do appreciate them and you! Dan Ratcliff, President

5.0 Holly T. Wylie, TX
7/6/2021

Be patient. Securing product and scheduling installs are a tricky balancing act to coordinate.

Response from Company:

Thank you, Holly, for your review and your 5 stars. We are doing our best at both areas mentioned but you are absolutely correct, it is a tricky balancing act. Please let us know if you need us for anything in the future. We appreciate you. Dan Ratcliff, President.

Showing 151-160 of 219 results Showing 0 of 0 results
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Photos

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Wood-Look Laminate

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