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36 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Carpet
  • Hardwood
  • Laminate
  • Vinyl
  • Wood Refinishing
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.7
219 Verified Reviews
  • 5
    183
  • 4
    21
  • 3
    10
  • 2
    2
  • 1
    3

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 61-70 of 219 results
5.0 John W. Dallas, TX
2/1/2023

The laminated flooring looks great and the Flooring Direct personnel were all friendly and courteous.

Response from Company:

We are thrilled our team took such great care of you. Let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations.

5.0 Anna M. Lewisville, TX
1/26/2023

The company is great! They did a great job and their work comes with a warranty which is nice to have. They also installed new carpet for us 3 months ago. The only thing I caution is if personal items, bedding, unplugged devices or the contractor will not do the work even if it only takes 15 minutes to put up. Other than that I recomment this company.

Response from Company:

Thank you for sharing this review. And you are correct, we ask prior to install that all personal items be moved, electronics unplugged and bedding be removed from the bed so that our installers can get there, move the furniture and install your new flooring. We do not want our installers handling personal items due to the possibility of it being damaged or misplaced. This ais a safeguard not only for our customers, but our installers as well. Be sure to let us know if you need anything, we are more then happy to help any way we can. Brittney Kinsey, Director of Client Relations

5.0 Tom C. Allen, TX
1/26/2023

Great set of crews (one for floor and one for carpet).

Response from Company:

We are thrilled our teams took care of you, your home and your flooring needs. Brittney Kinsey, Director of Client Relations

5.0 David K. Burleson, TX
1/14/2023

The salesman, Brian, was very friendly and knowledgeable. He checked his stock to get me the best carpet and price. The installers came on time and did a great job. We love the new carpet and glad we chose them from the others.

Response from Company:

David, Brian is great, we are so very blessed to have him as a team member. Thank you so much for leaving this review, we are so appreciative of all our customers. Brittney Kinsey, Director of Client Relations.

5.0 Lacy C. Nrh, TX
1/13/2023

I work from home and didn't want to take PTO for the floor installation. The guys were great about working around my router and associated equipment. Even when it was accidentally unplugged one guy did his best to help me figure out what needed to fixed in the maze of cords. The installation itself is beautiful and above and beyond my expectations. After they were installed I noticed a couple problem areas where the glue or some other substance marred a couple of the planks. They immediately scheduled to have a guy come out to fix it and have always been responsive to any of my questions or concerns. Flooring direct was the 2nd most affordable quote I received but I was willing to pay more because they had the best reputation and reviews. I made a wise choice

Response from Company:

Lacy, what an awesome review. Thank you so much for taking the time to post it. We are glad our team took care of you and got your floors installed without causing you too much trouble. Please let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations.

4.0 Daniela T. Flower Mound, TX
1/12/2023

Very capable and knowledgeable salesperson. The crew was professional, cleaned up after themselves, conscientious about being in your home. They did a great job. Floors look awesome. Thanks!

Response from Company:

Thank you for taking the time to leave this review. We are thrilled our team took care of you and that you are happy with your new floors. Please let us know if you need anything in the future. Brittney Kinsey, Director of Client Relations.

5.0 Karen S. Forney, TX
1/12/2023

The gentlemen did very neat work, weâ re friendly and worked fast.

Response from Company:

Thank you so much for your review and your business, we appreciate you. Please let us know if there is anything we can do for you in the future. Brittney Kinsey, Director of Client Relations.

4.5 Daniel D. Dallas, TX
12/31/2022

Good overall.

Response from Company:

Thank you for your feedback. We appreciate you. Brittney Kinsey, Director of Client Relations

5.0 Michael B. Coppell, TX
12/28/2022

This was a great experience, the installers did a great job in all areas and the floors look great. The whole team was professional and very communicative.

Response from Company:

Michael, that is wonderful to hear. We strive to achieve this level of excellence every time! Brittney Kinsey, Director of Client Relations.

5.0 Bruce E. Carrollton, TX
12/15/2022

Na

Response from Company:

Thank you so much for the 5 stars.

Photos

Flooring Direct
4
Bathroom Tile in Dallas
9
Bedford Carpet & Hardwood
6
SPC Flooring in Dallas
12
Carpet, Hardwood, & Tile
6
Hardwood and Carpet
10
Staircase Remodel Frisco
6
Hardwood Flooring Install
3
Hardwood Install Plano TX
6
Carpet Install Carrollton
6
Carpet with Stairs Frisco
14
Engineered Hardwood Plano
8
Earthwerks Hardwood
17
TILE MATCH BUILDER TILE
6
Carpet & Padding Install
6
Wood-Look Laminate

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