Pure Home (Kitchen)

Horrible experience with Pure Home. Do NOT sign their DPA - they’ll say it’s just Direct Payment Authorize but will later try to use it as a contract for services they did not render. (screenshot) Their DPA explicitly states it’s for remediation- mold, biohazards, etc., any type of repair that ensures your home is safe from biohazards and is geared toward emergent situations - our home had already been mitigated. The DPA has no verbiage related to repair, remodel, renovate, etc. and Pure Home is trying to use it as a contract for repair services. At the beginning of the process everything was “yes, no problem.” Later on, everything was a problem. They also use this DPA to employ bullying tactics, get you “locked in”, and then tell you what color vanity you have to select or that you cant change the color of your cabinets even though insurance is paying them to prep, prime, and paint. I inquired about upgrading my floors from carpet to LVP and was quoted 7k+ by Troy who stated their

The job was completed the same day that I called the company for a good price.

Amazing work and customer service from start to finish. Couldnâ t be happier with the outcome. They were extremely dependable, competent and even helped us with design decisions. Highly recommend!

The job was done and finished in a week . All the work was excellent and quickly done before the promise date.

I like there work did a very good job I will recommend them very honest tell you every thing going to happen

I had my kitchen remodeled, the job wasn't done as I told them I needed it done, the workmanship is very poor and they just did as theey pleased with doing the job how they wanted to, and not what I told them to do, so we had a lot of back and fort from start to finish and the my kitchen is still not completed, and this is from September last year till now.

Very responsive, kind, and profesional team always answering my questions and taking me step by step of the remediation with pictures of the work done. Mold was completely gone. Highly recommend their services.

We contacted Pure Home for a full kitchen remodel. They were fast, efficient and partnered with me by offering design recommendations. I found the team to be professional, they responded to inquiries immediately and worked within my time-lines. My new kitchen came out better than I expected!

They were very friendly, informative very helpful!

They were very friendly, informative very helpful!