Footprints Floors of Charlotte

Highly recommend this flooring company! The floors look fantastic, and the owner, Brandon, and his employees were both professional and kind throughout the process.

We have loved our time working with Brandon, Juan, and the whole team. They did a great job

We had a wonderful experience with footprints floor. I had my upstair hardwoods redone to match my downstairs. They did an excellent job. They were prompt, professional and the price was very fair. I will definitely use them for future projects 😊

It was great doing business with footprint floors. They just finished a renovation project in our master bathroom, including floor, wall, and shower tile replacement. The workmanship was outstanding, and the workers were excellent and Engaged. Brandon kept a close eye on the project throughout, and the workers were very respectful to keep our property cleaned up day today. I would highly recommend footprint floors for any tile project.

Footprints installed new hardwoods in our kitchen and refinished the wood floors in the rest of the house to match. They did an excellent job and were right on time with the project. We were able to schedule the project quickly after deciding to proceed. Everyone who worked on the project worked very hard. They made it very easy to do a couple extra small projects while we were out of the house. Small, inevitable issues were very easily and quickly resolved. Highly recommend Footprints!

Super nice guy. But we had issues. All we were doing was sanding, re-staining, and polying our stairs. First, there was a 2-day delay starting. Understandable, their sander broke. But when the actual guy came out to do the actual work I had to explain what we were having done. It was like Brandon did not communicate with his labor. There was a language barrier so things that were supposed to be sanded did not. Then when the guy stained the steps it clearly did not match although he claimed it did. It was nowhere near the right color. We reached out to Brandon via text and phone and he did straighten things out. But a contractor should show up at the site to get his guys started and communicate with them. Then a different person came out to apply the poly but could not say when they would come back for additional coats. It was like we had to keep pressing to stay on track. They did come back on consecutive days and in the end, the stairs look great. We are happy with the work, but a contractor needs to be more involved. Brandon did lower the final cost to reflect the top nosing that was missed. But all of that could have been avoided by being on-site to start his crew. And of course, communicate with us better on when we can expect them. Again super nice guy, the job was done and we like it, but I do think we would have had bigger problems had we not kept checking the work.

The floor came out better than I expected and the job took 3 days to complete as they said. I would certainly recommend them to anyone who is considerating having a wood floor installed.

Great experience.

Awesome, awesome, awesome. We had a different contractor spend 8 days trying to attach Pergo to our living room wall and made 4 attempts before we fired him. Todd at Footprints was very empathetic to out situation and gave us a quote within minutes. Chad was great at making sure the guys showed up on time and assured us that the job would go well. Believe it or not, the two guys that did the work had it completed in 5 hours - just amazing and perfectly done. Great guys - very professional, clean and efficient. I will always use and refer Footprints - could not be happier with the work! Highly recommended.