Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process83% Recommended
65 Years In Business
Company Details
- Bilingual
Hours
- Mon: 5:00 AM - 12:00 PM
- Tue: 5:00 AM - 12:00 PM
- Wed: 5:00 AM - 12:00 PM
- Thu: 5:00 AM - 12:00 PM
- Fri: 5:00 AM - 12:00 PM
- Sat: 5:00 AM - 12:00 PM
- Sun: 5:00 AM - 12:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Carpet Flooring
- Laminate Flooring
- Hardwood Flooring
- Tile & Vinyl Flooring
- Window Treatments
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 31-40 of 203 results
3.0
Valeri S.
Federal Way, WA
8/13/2021
Flooring went well. Carpet no so much.
0.50
Marj F.
Bellevue, WA
8/5/2021
I ordered window blinds for all of my windows in April, 2021. I was told it would take about six weeks and possibly less. My blinds were finally installed August 3! While I was waiting I tried many times to reach the sales person(Kevin True) And both the Seattle and Chicago headquarters. I left numerous voicemails and NEVER received a call back. On two different occasions, when I called, I did speak to two different people in Seattle, but neither were able to answer my questions. One of them was willing to listen to me and did send an email to someone in authority. Mid July I received an email indicating that my blinds were on the way to the installer. I was happy with the person who measured my windows (not Kevin) And I was very pleased with the actual two-man crew that installed my blinds. (They are not employed by Empire, but are contractors.) Fortunately the blinds appear to be of good quality and work well. My complaint is with the customer service. Also, the installers (at the instruction of Empire!) were not allowed to install, or even bring the blinds into my house, until I had paid in full. I think it is wrong to insist on payment in full until customer satisfaction has been determined. I will NEVER use this company again, and I am hesitant to use home advisor again.
5.0
Trevor L.
Port Orchard, WA
6/22/2021
Simple, fast, courteous, and straight forward. Would recommend.
5.0
Nicholas S.
Snohomish, WA
6/21/2021
Rachel (our salesperson) is amazing and kept us posted. The carpet installers did a great job! Next Monday, we install the laminate!
5.0
Justin B.
Olympia, WA
6/19/2021
Very pleasant and expedited service, was happy with all aspects of the process
1.0
Linda B.
Arlington, WA
6/17/2021
I always recommended them and they were good because the installation was done. I cannot get a refund on my down payment. Absolutely no customer service. I made a complaint with BBB.
3.5
Gwen C.
Orting, WA
6/12/2021
Nothing bad to say about this company. they were on time and completed the job as quoted. I found them to be clean, professional.
5.0
Traci W.
Marysville, WA
6/6/2021
I personally called Mohawk for obtaining the match of the flooring I wanted to extend throughout the house. I would expect the flooring company to do that.
5.0
Kristie W.
Issaquah, WA
4/30/2021
Excellent customer service and my new floors look awesome! Highly recommended!
4.0
Marc M.
Kent, WA
4/21/2021
The Service was great!
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