Ned Stevens Gutter Cleaning & Installations, LLC

I had 2 clogged down spouts that I wanted them to unclog. They would not give me a definite date for the work. In the next few days is what they promised. They arrived without notice 5 days after call which is OK. They also promised and assured me that no debris from clogged down spouts would be drained into underground pipes which go from the backyard to the front yard (extensive length). They did exactly that and did not make any attempt to stop the debris from flowing into the underground pipes. They used a blower which blew debris all over the deck in the back yard. Did not attempt to clean or blow away any of the debris on the deck. Over all the work was completed in about 25 minutes with 2 individuals. I noted that I was worried about the debris in the under grown pipe and one person put his blower on the down spout opening on the roof and tried to explain that that would clear or unclog any debris. I showed him that the down spout into the drain pipe is not air tight and what he did would not accomplish anything. He did not have a response. Overall, the spouts are unclogged. I do worry that the debris are in the underground pipes that could cause problems in the future. During the initial call they indicated that as part of their service, they would inspect every gutter and downspout and adjust or tighten screws or attachments if needed. No such inspection or work was done. Overall I would use this service again but would like to point out the marketing promises that are made during the initial call are not followed through at all when the service is performed.

I wanted was to get my gutters cleaned now. did not need all of their additional adds.

Rushed the job very quickly.

Arrived on time and delivered as promised.

I liked what the sales guy had to say and hired them over the phone. Gave them a CC to secure my spot. It has been 7 days, and they promised someone would be out to complete the job. Not one email or call to discuss when this project would take place. I called Ned Stevens on day 5 looking for an update. They said they only schedule that morning. So they could not provide a completion date. I highly recommend NOT using this company, anything but lies and unwilling to provide a firm date on when the project will be complete. I am looking to cancel my request and go with a more local company.

The professional crew arrived within 24 hours of my call which was highly impressive. Two men spent the better part of an hour cleaning my gutters with a blower and then a hose. After they finished they bagged up all the debris and blew off the entire property ! After hearing stories about other companies leaving debris behind I was very relieved and happy! The price was the best out of three quotes I received. I would highly recommend the Ned Stevens Company.

Great job. Dependable and friendly.

h

Made a mess on my windows with their chemical, wont wash off, did not do the job they promised. Very expensive. Would recommend someone else for you needs.