- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
59 Years In Business
Company Details
Hours
- Mon: 6:00 AM - 8:00 PM
- Tue: 6:00 AM - 8:00 PM
- Wed: 6:00 AM - 8:00 PM
- Thu: 6:00 AM - 8:00 PM
- Fri: 6:00 AM - 8:00 PM
- Sat: 6:00 AM - 5:00 PM
- Sun: 6:00 AM - 5:00 PM
Achievements
Service Details
Areas of Expertise
- Gutter Install
- Gutter Repair
- Gutter Cleaning
- Roof Cleaning
- Soft Wash
Cost Information
- Free Estimates
- Credit Cards Accepted
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Free Offer
Free Offer! Get a minor repair free when you book your first ...
Reviews
Write a ReviewPrompt, worked fast, good job, good price and good clean up!
!st customer rep wanted to charge me in order for me to know when the technician was coming to my home. I told her I wanted to be there when they arrived. When technicians arriver, they did not tell me they were at my home, not did they inform when they left. They did to explain anything to me nor tell me what problem was found. When I called the office, the 2nd customer rep was very rude and unprofessional with me. I asked for a written report; she proceeded to give me information by phone. She also accused me of not wanting to listen to her because she was a woman which I found insulting since I am a woman also. I later received a very short email with basic information. I saw some debris in my gutter the next day. I will never use this company again. Extremely poor customer service and heavy handed sales pitch.
Brenda, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
Very easy to book and even gave a discounted price with no hesitation after asking for military discount. I was home during the gutter cleaning, I spoke with the team initially. However when they finished they did not let me know they had found a problem, they just left a door hanger that says call customer service for more details. I wished they would have talked to me since they knew I was there. Other than that great service and great work.
If your not home for the service they will leave a door tag stating they completed the job and of any issues they saw with a number and will follow up with emails and calls until they hear from you.
They were quite focused and fulfilled the work in a timely manner. Besides doing a thorough job, they also did an amazing cleanup afterwards. I will definitely be hiring them several times each year from here on out.
They came promptly (the next day) and appeared professional. They cleaned the gutter but that was just all that they did. Did not tack or nail any gutter, instead gave me feedback that the gutters had to be replaced - front and back which is basically ALL of it. They bagged the debris collected (nice thing) but then left the bag on the street in front of the driveway - could have at least asked if that was okay!
Jiffy, please contact nedcust@nedstevens.com with your information so a manager can follow up with your regarding this review.
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Very professional
Professional and great value
Photos
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