Agility Van Lines

Artovio and Timothy were very professional, courteous, and paid attention to details. Our furniture arrived perfect! These men and this company Agility are the ones to hire. ***** Leo and Joyce Dutil

Artovio and Tim were very professional at packing and moving my furniture, and setting up in my new apartment.

Outstanding I recommend Agility van Lines customer service very reliable.

Alex,Damian and Cedric did a great job moving us into our new home.

I would recommend them!

First let me say that moving a house full of furniture 700 miles on short notice is about as stressful as it gets. I hopped online to research moving companies and and try to obtain some guesstimates. Three companies contacted me within two hours. I spoke to each of them but the one that stood out was Agility. I spoke with a gentleman named Angelo. I say gentleman in the literal sense of the word. This man was patient and very helpful. He was able to spend some time with me on the phone. We discussed the logistics of the move, how he and his company would be handling the entire move from start to finish. He then sent me a detailed written estimate via email that explained the costs and listed each and every item that we were planning on moving. This move was a particularly difficult one for us. The house we are selling is our vacation home and is 700 miles away from where we live. What adds sentiment to this is that my daughter lives in that area and we loved having the house close to her. The saving grace to this is that she has been a huge help. The buyers made us a good offer but want to close in two weeks, on December 23. Scrambling to sort all of this out two weeks before Christmas is crazy. It would be hard enough if we were there but trying to coordinate this long distance was very difficult. After speaking with three different movers, we decided to go with Agility. Most of that reason was because of Angelo himself. I felt very comfortable with him. During one of our conversations he directed me to the Federal Department of Transportation website where I was able to view Agility's records and ratings with the FDOT and that of the other movers we were considering. Agility's ratings and records spoke for themselves. After researching reviews, seeing these records and then getting a written guarantee that I would be allowed to cancel the contract at any time with no cost to me, I was way more than comfortable going with them. As it turns out my wife and I didn't need all of the furniture that we were moving and storing because what we are doing is selling the vacation home in NC, selling our home here in FL, and slightly downsizing into a new, smaller home. With two houses of furniture, wall hangings, and chachkies that won't fit into the new house, my wife wanted just a few select pieces from each house. My daughter took the time to take pictures of what we didn't want up there to post on a couple of local social media sites to see if they would sell. Shockingly, the stuff sold immediately. In fact, she sold most of it in literally two days. Last night she suggested that we sell the rest in a weekend "moving" sale and whatever didn't sell she would take back to her house and try to sell it later when we weren't under the pressure to move out. The few remaining pieces that my wife wanted to keep would go into a storage unit close to our house there and I would move them down the same way I got them up there, via my trailer. So that left me with canceling the contract with Agility. Honestly, I was dreading making the call to Angelo. Let me tell you, he was as nice about refunding my money as he was making the sale. In fact, I hung up the phone with him ten minutes ago. As I am writing this review my email popped up and guess what? He already refunded me my deposit. Folks, let me tell you that as a retired business owner, there has been no better customer service and customer relations than I have experienced with Angelo and Agility. If you are considering a move, whether it be long distance or local, you would be doing yourself an injustice if you did not take the time to speak with Angelo. Let me make it easier for you. His phone number is (954) 533-3197, extension 5007.

We had issues with the schedule. If you are going to use Agility, do not run yourself up to the last day before you have to be out of the house. That being said, John on the front end, and Jude (the foreman), Rasheed, and Vil for the actual move, did a good job making our move. John was helpful and cordial. Jude and his crew really did a good job of handling all our furniture even though several pieces needed disassembly and reassembly. Moving is a hassle, no matter how you stack it!! Once Agility finally arrived, things went probably about as smooth as they could have. Agility could improve the scheduling part of their business. It seems they do not fully appreciate the reality that people have to be out of their houses by a certain date due to closings, etc.

The movers were friendly and packed the items professionally but they did not arrive until 5pm and did not leave until 10pm. I also under estimated the amount of items that needed to be moved professionally I wanted to try to get the additional items on the truck but the movers said it would be too much paperwork. I probably should have contacted the dispatch but didn't. I ended up having to hire another company to move the rest of the items.

Victor, Johnathan and Earl were great. Very nice and professional. Worked with me to get the move completed.