- Residential Work
- Commercial Work
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Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process90% Recommended
48 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Service Details
Areas of Expertise
- Drain and sewer line cleaning, excavation and repair
- Plumbing fixtures repaired and replaced
- Water heaters and water lines repaired and installed
- Video sewer inspection
- Scour-Jet® high pressure grease removal
Cost Information
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Reviewexcellent service but the cost is too high
According to the plumber...just a matter of tightening something around a leaky pipe. While working on it, the pipe cracked and the technician said that he had to go get a replacement part. He was gone for two hours! I wish I would have been given an idea ahead of time how long it would take to get the part, approximately how much, and how we would be charged for "shopping" time. If I had known it would take that long, I would have paid him for the first hour he was here-$125, and just scheduled another technician (at least, I can tell them ahead of time what part to bring). The plumber himself was very nice-I recommend his work; although, I would have preferred that he put on plastic booties over his dirty work boots.
repairman was in the house for less than an hour. tightened one bolt on toilet, ran the water under the sink and could find not leak. That was basically it. Bill was close to two hundred dollars and was not itemized for services rendered. I was tied up on conference calls so my wife paid the bill. He was gone before I saw what the total was. Company should be ashamed of this service.
Rescue Rooter was extremely professional service. These gentlemen were honest, hard working individuals. They explained the problems thoroughly, made recommendations and allowed me to select the best resolution. I would highly recommend and use Rescue Rooter from this day forward. Thank you Service Magic for making my plumbing disaster into a rewarding experience.
the service team showed up 4.5 HOURS after they said they would. throughout this time, the report was always that the van would "be there in 20 minutes." Once they did show up, the service was neat, clean, and friendly. They gave us a 25% discount for being late on a $160 service that took literally 5 minutes to perform. I would try several other services before going to these guys.
The plumbing was good but there was scheduling miscommunication. I called after obtaining the information from the website. When I got home, several vendors had left messages. I returned them to thank them. One of the messages was from Rescue Rooter and I thought I was very careful to make sure they understood that they were already coming out, that I still wanted them to come out. One hour later I called to find out where they were to find out that my second called had cancelled my first. Resolved, but at a waste of 90 minutes.
They are very friendly and knowledgeable. He gave his cell for any problems. You could tell that he was interested and concerned.
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