Heritage Home Service

got my water heater going, was very good customer service, and helped me out of a tough spot would recommend highly

Brought in to replace a failing furnace. Outstanding work done by a committed, professional team led by Mike T. Kept us informed throughout, and finished on time - which matters in Feb!

Bryan, the tech, did great work on our existing project and pointed out a few unrelated things in the basement that I may want to look at. Also answered a few questions related to general homeowner maintenance projects. While its unfortunate we needed to contact Heritage twice in a few month span, their technicians have been a pleasure to work with. Worth paying a bit more for the high service quality.

During completion of the repair we found other hidden issues (in the wall). Dennis P. adapted on the fly, and fixed all of the issues needing repair. His plumbing work was top quality, and he coordinated all of the fixes quickly. Very professional and informative.

Very kind, prompt and professional service. Chris put on his shoe covers, and took care of business. I have not had such a pleasant experience with a contractor in a long time. Good price too.

Jason S. and Jim L. did an outstanding job removing our old Amana 92 Furnace and replacing it with a new 97. They arrived as scheduled, calling in advance, completed the job in the estimated time, clearly explained the new furnace's features, instructions, and warranty requirements. They cleaned up the work site and removed the old furnace and vent piping so that we were back in operation quickly on the worst weather day we have had this year. Well done and thank you!

AJ S. was excellent, professional and did quality work. He took his time to really find the problem with the furnace and was proactive about providing the annual maintenance when he noticed that we had it done last year at this time. He gave me good information and explained what he was doing and why. He pointed out wear and tear that happens as a system ages that could cause a failure in the future, gave me options without pressuring me . He was friendly, courteous and patient answering all my questions. When he left we had a working furnace and he was so neat that you wouldn't have know he was there.

Dennis P. was extremely helpful, gave us detailed information and a variety of options for solving problems he found when performing maintenance on our water heater. He also gave us information about running a gas line so we could switch to a gas stove.

The technician was professional, courteous, and very informative. Work quality was great as well.

Floyd is an outstanding technician. He's also friendly and courteous. He fixes the problem quickly and doesn't look for ways to run up the bill. I ask for him specifically when I schedule service.