Heritage Home Service

The team was very professional and provided excellent customer service during a long, challenging job.

Mark S. was outstanding in every way, from explaining the entire task and keeping us posted as they progressed and at the end he walked my wife and I through the entire task that was done. He also showed us how the new digital thermostat works and he even replaced the filter in the system and did a great job of covering up the hole that the wiring goes thru so we won't have to worry about air getting into the house or any small creatures. He blocked it both outside and inside. He represents Heritage 110% and they should be proud to have workers like Mark S. Henry Masciocchi

This was the second time they had to come out to fix the clog. When I called they came asap and the work was guaranteed for 90 days so there was no charge. We where told up front that there was a possibility they might have to come back because of the length of drain. When David P. arrived he explained in detail what he was going to do and continued to keep us updated as the work was performed. He went beyond what you would expect to make sure this doesn't happen again and we hope so, as time will tell. I have faith in Dave as expect it will be OK.

Great experience. Our plumber was knowledgeable and explained the process from diagnosis to repair and follow up in detail.

Had a frost-free sillcock leaking on the basement side. Called Heritage for service. Given the nature of the work, Dave P. was a veteran technician working "back-up" to a (competent) junior colleague. Work was done quickly and cleanly by the team. Dave provided superior service by ensuring that my old shut-off valves were working smoothly and reliably. New sillcocks look and work great. Will call Heritage again.

The men were courteous, informative, and cleaned up after themselves. I am very happy with the new boiler system.

Had a clogged bathroom sink and a slight leak - the previous owners of my house had done some really gnarly DIY plumbing fixturing under that sink that always made me nervous. Derek got the clog and totally replaced the fixtures, quick and professional, and a friendly guy. Will use Heritage again and recommend.

We'd been planning for a ductless air conditioning and heating system. Our technician knew the product very well and gave us clear and thorough explanations of how the Mitsubishi system worked. He was very courteous and finished the install in a timely fashion. We're really happy with our new system.

Prompt, professional, service. Had electrical upgrade from 100amp service to 200amp service, garbage disposal installation, and bathroom exhaust fan installation with vent. Excellent work, and I really appreciated that booties were worn over shoes in my house. Well done.

Stellar installation of garbage disposal and bathroom exhaust fan and vent. Also had upgrade from 100amp service to 200amp service. Excellent work and I really appreciate the fact that booties were worn over shoes in my house. Prompt professional service. Excellent!