- Residential Work
- Commercial Work
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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
59 Years In Business
Company Details
Hours
- Mon: 6:00 AM - 8:00 PM
- Tue: 6:00 AM - 8:00 PM
- Wed: 6:00 AM - 8:00 PM
- Thu: 6:00 AM - 8:00 PM
- Fri: 6:00 AM - 8:00 PM
- Sat: 6:00 AM - 5:00 PM
- Sun: 6:00 AM - 5:00 PM
Achievements
Service Details
Areas of Expertise
- Gutter Install
- Gutter Cleaning
- Gutter Repair
- Soft Wash
- Roof Cleaning
Cost Information
- Free Estimates
- Credit Cards Accepted
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Free Offer
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Reviews
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Great, answered all questions needed
On April the 23rd 2020 I received a phone call from this company requesting my inquiry into the home advisory home improvement company so we spoke about my issue with my gutters and the lady said they will clean and fill in cracks around the scene I received the service on April 24th but did not get the service they said instead they said I needed new gutters because mine was not lining up properly now I remind you I had another gutter cleaning company come before them. And they recommend that I just need rain guards so, I'm a bit confused.
Herbert, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
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They did an okay job cleaning my gutters, but there were some issues. One, I had corrugated downspout extenders that they did not bother to remove. I had to clean them out myself. They did a tune-up and did install some new screws, but there are still a couple of loose hangers and goosenecks that are not connected. The one gutter is flowing over the back and leaking down the fascia and they did not bother to seal that up during the tune-up. On a positive note, the workers were courteous and efficient in their work. They pointed out some problems with my downspouts that need to be repaired and my gutters are no longer clogged after the cleaning.
They did a great job, answered my questions and stayed within the quoted pricing. They did offer other services and quoted various prices, but I did not have it within my budget to acquire them.
Scheduled them to come out and do my annual gutter cleaning. During the scheduling call, there is the inevitable upsale attempts trying to get me to schedule for dryer vent cleaning, quarterly gutter cleaning, etc. They take my home info, ask if I have gutter guards and what type. A few days after we scheduled, I get a voicemail telling me that there is an issue and that the gutters could not be serviced. I call back, and they tell me that they will have to remove my gutter guards and that there will be an extra fee to remove and install them. Even after I told them for the scheduled appointment but NOW they want to charge me more than the $224 that was agreed upon. I fired them.
Austen, please contact nedcust@nedstevens.com so a manager can follow up with you regarding this review.
Excellent job
Good work.
n/a
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