- Residential Work
- Commercial Work
- Small Jobs Welcome
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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process92% Recommended
10 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Gas and Oil Furnace Repair
- Central Air Installation
- Central Air and Heat Pump Repair
- Oil Boiler Repairs
- Boiler Installations
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- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 201-210 of 822 results
5.0
Brie P.
Norristown, PA
1/28/2022
Amazing! They came in to give me an estimate for a new water heater. I just wanted an estimate at first but after seeing how knowledgeable they were and took the time to explain to what was going on and I hired them on the spot. They did the installation that day and kept me I formed the entire time. Cleaned up after themselves and genuinely just nice people.
Response from Company:
Thank you for taking the time to share your positive experience with our company with others. We are delighted to learn that you were satisfied with the service you received at your home. Thank you for your business.
5.0
Robert B.
Coatesville, PA
1/19/2022
Very Experienced
Response from Company:
Thank you for your positive rating and comment. We appreciate your business.
5.0
Regina S.
Philadelphia, PA
1/18/2022
Montco Rooter did an outstanding job installing my outside faucet and replacing my pipes and shut off valve. The Plumber was very courteous, very experienced, professional and did an outstanding job. This is my first time working with this company and I would definitely rate them an easy high 10. Thank you so much for the outstanding workmanship.
Response from Company:
Thank you for taking the time to write a positive review and share your experience with our company with others. We appreciate your business and are happy tolerant you had a positive experience with our company and staff.
5.0
Greg P.
Schwenksville, PA
1/12/2022
Fast response and service. Very knowledgeable and helpful.
Response from Company:
Thank you for your business. We appreciate you taking the time to write a positive review and rating.
5.0
Michael W.
Allentown, PA
1/7/2022
Very professional explained every thing really well.
Response from Company:
Thank you for the positive feedback and rating. We appreciate your business and you allowing us to resolve your plumbing issues in your home.
5.0
Charles C.
Collegeville, PA
1/4/2022
Lou was great!! Job well done, canâ t thank him enough.
Response from Company:
Thank you for taking the time to write a positive review regarding your experience with our company. We appreciate your business, thank you for choosing Montco Rooter to resolve your plumbing issues.
1.0
Todd M.
Ashburn, VA
1/3/2022
MONTCO-ROOTER installed a water heater in my home in December 2021. They refused to tell me the price of the water heater when I asked for an estimate, claiming that the price of water heaters change literally by the hour. I had already signed the labor agreement and foolishly trusted that they wouldn't take advantage of me. After installation of the water heater was complete it was revealed to me that the price of the water heater, an AO Smith 40 gallon proline that retails for about $750 (AO Smith themselves confirmed this price) was in fact $1467.30. They also charged us the hidden fee of $198 just to pick it up from a warehouse. Labor was $790 after their "discounts" were applied. They graciously waived the $209 "diagnostic fee" and the $79 "dispatch fee." Yes, they will charge you almost $300 for just showing up to your house even if they do no work. Total cost of everything was a whopping $2611. After speaking with numerous contractors and plumbers, they unequivocally told me that I was completely ripped off and that the cost of the tank was likely doubled and that the cost of the labor was off the charts for a job like that. Most people told me that they had their water heaters replaced and installed for a maximum of $1300.
Response from Company:
We are sorry that you were unhappy with the service provided in your home. In regards to your comments, our records indicate that you were given a price for labor prior to the plumber leaving to pick up the water heater and materials. Upon returning with the water heater, the plumber provided you with the cost. You stated that you had looked up prices from an online supply house which posted much cheaper prices. You were informed that we did not order our parts online as they take several days to arrive but rather we purchase them from a supply house. We pay the price established by the supply house which includes their mark ups and fees. These prices fluctuate as a result of supply and availability as does the price in many markets given the current economic environment. You were aware of the difference in cost and chose to sign the invoice with the actual price of labor and materials and authorized the work to occur. In regards to your claims that we ripped you off, please keep in mind that are prices are comparable to our competitors and are not comparable to having a handyman complete the work. In terms of your claim that we charge $300 to walk in the door and do nothing that is an untrue statement. If we are called to a home and have to take the time to evaluate and diagnosis the problem we charge a fee of $209.00. If a customer chooses to have the work completed we waive the diagnostic fee. This policy is in place for several reasons which include but not limited to the fact that once we touch a plumbing fixture or appliance we are responsible for our work as well as the fact that there are many people who call out plumbing companies to acquire a free diagnosis so that they can fix it themselves or try to fix using Youtube.
5.0
Jeremy D.
Pennsburg, PA
1/2/2022
Very professional and punctual. Lewis was informative and helpful.
Response from Company:
Thank you for your business. We appreciate your positive review.
5.0
Dave R.
Newtown, PA
1/2/2022
Kirk did an excellent job, was very friendly, and professional.
Response from Company:
Thank you for your positive feedback and rating. We appreciate you choosing Montco Rooter to address your plumbing issues. Thank you for your business.
5.0
Delois W.
Philadelphia, PA
12/31/2021
They arrived on time. Provided professional service and clean up. Had high respect for my property and home. The technicians each took time to make sure I understood the job they were performing. They were all respectful and polite. I was well pleased with their overall service
Response from Company:
Thank you for your business. We appreciate you taking the time to share your positive experience with our company and staff with others. Thank you for the positive feedback and rating.
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