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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
14 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Drain Clog or Blockage - Clear
- Drain Line Breakage - Camera Locate
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Credit Cards Accepted
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Save 95%
Save 95% on on full home plumbing inspection, including wate ...
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Save $115
Save $115 on Cable and clear drain line and includes courtes ...
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Free Offer
Free Offer! Get a courtesy camera inspection free when you h ...
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Free Offer
Free Offer! Get your free when you have us out to look over ...
Reviews
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Showing 381-390 of 1229 results
5.0
Ronnie H.
Mesa, AZ
1/22/2019
The company was great. The tech knew what the problem was right away, and fixed it that day. My tub drains perfectly now.
5.0
Pete F.
Goodyear, AZ
1/22/2019
Submitted request on a Sunday night and within minutes I had a call from this company. Quoted me a special drain cleaning price of $69 and said could be at my house Monday morning at 8 am. I was unable to do that, but asked if could come at 1 pm. They said could come between 1 and 3 pm Monday. Accepted and scheduled the work. They called Monday at 2 pm and said the tech would be a little late. Arrived at 4:30, but since she had called to advise of lateness and again when he was on the way, I still rate them 5 stars. This was a difficult drain cleaning job that took about an hour, but he was hard working and got the job done, Did excellent job of cleaning the area after job completion and over all customer service. Talson was an excellent technician. Very pleased with his service.
5.0
Dyana M.
Phoenix, AZ
1/22/2019
Ryan was very friendly and gave us information about our future use on our drain. Every thing was done quickly, and they came as soon as they could which helped us a lot. I will call them in the future if needed.
5.0
Patricia G.
Phoenix, AZ
1/20/2019
Great customer service. Pro was able to get us back up with hot water same day. Pro was so good I am using him to fix some other plumbing issues around the house.
4.5
Donna A.
Peoria, AZ
1/18/2019
Repaired the leach portion of our septic system. Only issue, we were not kept informed of their schedules.
4.5
Kelly S.
Glendale, AZ
1/18/2019
Great experience. My tech was timely, professional and completed the job to my satisfaction. Cost was a little more than I initially anticipated but for what ended up needing to be done, I don't feel I was ripped off in any way. I would definitely hire Custom Plumbing again.
3.0
Merrie B.
Phoenix, AZ
1/18/2019
Had to have them come back as the first plumber did not do it correctly. Management was very good to work with though.
0.50
Gene K.
Mesa, AZ
1/17/2019
They were a lot later then were told. Tried to talk us into a lot of different things, that were not necessary. Took 2 days to get done, and were charged more then quoted.
Response from Company:
We constantly strive for 100 percent satisfaction on every call. We fell out of our time frame, this does happen in our business from time to time. So we called to update the customer but we still made sure we gave them same day service. Of course our plumber would discuss options since the issue was a faulty water heater that someone else installed, that was not up to out standards. We removed the water heater, took it back to where they bought it and exchanged it. Our Owner Vince even got involved and offered to split the labor cost involved and did not charge anything for the removal and pick up of the new water heater. Our craftsmanship was excellent, the technician was informative, and our owner stepped up and split the costs with this customer......that sounds like a company that goes above and beyond to me.....Brad W
4.5
Karen G.
San Tan Valley, AZ
1/14/2019
5.0
Michael L.
Scottsdale, AZ
1/11/2019
I provided bad information to Custom Cooling. Made their jobs far more difficult than should have been. We talked through options, made decisions and executed quickly. By the time we were done, I had saved money, learned a few things and was glad to have this problem solved.
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