- Residential Work
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HomeAdvisor Screened & Approved
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Learn about our screening process95% Recommended
13 Years In Business
Company Details
- Verified Licenses
Contact
4410 West Union Hills Drive, Suite 7-141Glendale, AZ 85308 http://www.bumblebeeplumbingaz.com
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 5:00 PM
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Sewer Repair
- Drain Clog Clearing
- Water repipe
- Water Heater Installations
- Faucets, Fixture and Pipe Repairs
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
I appreciated their timely service. They answered all questions.
Work was done in a efficient manner. Adrian explained everything to me gave me oppositions and completed the work, cleaned up, and talked to me about other options for other repairs. I highly recommend Bumble Bee Plumbing.
The staff are very friendly on the phone and keep owners in loop while men fixed the problem Very professional! Jim who came to unblock/unclog the drain and explained what problem needs to be fixed in next 2 days Jim should get some kind of award for doing good job!
The so called owner of the company hung up on me twice.kept yelling at me telling me I did not know what I was talking about.the charges/fees for any work done they do on your house is so expensive!nothing in writing that I was allowed to read on the finance paperwork to show a person is charged extra to use their finance company.unreal charge of $170 for a 5ft pvc pipe and adhesive to connect all of it together and then to the water heater.disrespectful,rude,unprofessional,etc from the owner of this company.and way too expensive. I would tell more about how bad this company is but there is not enough room on this page.DO NOT USE THIS COMPANY.
Good afternoon, thank you for bringing your concerns to our attention. We are glad we were able to resolve your concern with the charge for the drain pan and pipe to your satisfaction back in February. We apologize that we sometimes take things personally when we're accused of being unethical and immoral, as we certainly did not go into business to rip people off - and our integrity is very important to us. We spent a very long time on the phone with you in an attempt to find out how we could make you happy back in February, and as of our last conversation I was under the impression that you were happy. We provided you with three different options for your water heater, which included repairing, replacing, and replacing with an extended warranty, and the option you chose was to replace the water heater with the extended warranty. I would also like to assure you that we do not charge extra to finance anything, and doing so would be both unethical and illegal. We would never engage in such practices. We also have both PDF and paper copies of those financing documents, this is the first I'm hearing that you did not receive these documents, I will be sure to email them to you right away. Please let me know if you have any other questions or concerns and I would be more than happy to assist you. Thank you, Kristina.
I would recommend them. They remained in contact by phone and email with updates as to when the tech would arrive. Shanne started off with a call at 7:30am...very pleasant and helpful. Follow up calls (Craig or Greg?) during the day until Mike P. arrived to do the job (emergency job). All in all a very easy friendly and knowlegeable company to work with. I would recommend this company.
Thumbs up
Mike was here on time which is the first impression that sets the tone for me as far as my experience goes. He was friendly and knew his business. Was also very accommodating with my need to know more about what kind of single handle faucet I could actually get to replace the old dial system. I needed to contact the owner for something and he bent over backwards to ensure that I was completely satisfied. I've had so many other bad experiences with home repair issues that it was refreshing to encounter someone who actually gives a darn whether I'm a satisfied customer. Thanks Michael Krpata!!
Went with a conventional water heater instead of tankless due to wiring issues. Adrian went over all options with me. He was pleasant, did a great job in a timely manner. I could not be more pleased!
Michael cheerfully managed the mud bog that had formed in my yard in order to locate and fix a leaking water line. What a relief for me! I was also grateful for the same-day service and the excellent communication.
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