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Learn about our screening process91% Recommended
28 Years In Business
Company Details
- Verified Licenses
- Bilingual
Contact
99 Regency Pkwy., Ste. 203Mansfield, TX 76063 http://www.benjaminfranklinplumbingfortworth.com
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: 7:00 AM - 10:00 PM
- Sun: 7:00 AM - 10:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Faucets / Fixtures / Pipes - Replacements and Repairs
- Water Heater Installations and Repairs
- Gas Piping Installations and Repairs
- Water Main and Sewer Main Replacements; Slab Leak Repairs
- Tankless Water Heater Installations and Repairs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 171-180 of 688 results
5.0
David C.
Crowley, TX
10/8/2020
The plumber that came out was very professional. He was friendly knowledgeable and did a quick and efficient job. Thank you for sending him to my house
4.0
Jan B.
Arlington, TX
10/7/2020
The first person I talked to was very uninterested in helping me to the point of being rude. Iâ d just had a $5000 waterline repair and the first time my sprinkler ran afterwards it wouldnâ t shut down. We turned all the levers in both boxes labeled â IRRIGATIONâ to shut it off but it kept running.- so we had to shut the water off at the street and I was going to be without water until someone could come tomorrow. The first woman Insisted that they didnâ t work on sprinklers and there was no one available to come out. And when I insisted I needed someone tonight - she said someone would call tomorrow and hung up. My daughter was here and located another phone number and called it. She got Allahandra who was very nice and sent Corey out. Both boxes labeled â Irrigation system â did not have a shut off for the sprinkler at all. It was in another box entirely that was NOT labeled â irrigation systemâ Corey shut off the water to the sprinkler and turned the house water back on - so we were very happy with him and Allehandra. The First Lady - - not so much
Response from Company:
We are sorry that this was your experience, but happy it worked out in the end. Sometimes we miss the mark, or have a bad day, and this is because we are human, like you. I hope you can forgive us, especially since it sounds like the rest of the experience was much better. Have a blessed day!
4.5
Janet R.
Fort Worth, TX
10/3/2020
Fast and professional
5.0
Dennis B.
Null, TX
9/29/2020
Very professional!
5.0
Benjamin K.
Arlington, TX
9/22/2020
Alie was exceptional! Quick, knowledgeable, and personable. Thanks.
5.0
Terri V.
Arlington, TX
9/19/2020
Very professional - left area clean.
5.0
Ernest C.
Arlington, TX
9/4/2020
Friendly service
5.0
David D.
Grand Prairie, TX
9/3/2020
ben franklin was to high Icalled Mike 817-713-1274 he did a great job in Dallas metroplex I'm in Grand PRAIRIE he came out ricght away did a great job
Response from Company:
While we were pleased that you recognized our Quality & Customer Service, it was your Value rating that drove us to call and see what happened. After speaking to you and trying to understand your concern, you became rude, combative, and started swearing. What the other person that came to your home and did was illegal plumbing, something we do not do, and no reputable company does. It also did not "fix" you problem, it band-aided it. Quest piping cannot be repaired, it must be replaced, and until you replace the piping (what we gave you the estimate for) your issues will continue & worsen. Please give us a call before that happens, and we will help in any way we can. Have a blessed day!
4.0
Catrina C.
Fort Worth, TX
8/26/2020
Great customer service and experience but I feel the price was a bit pricey.
Response from Company:
We are so sorry that you feel the cost was a little pricy. Our pricing is based on the market we live in - if we did not charge enough, we would be out of business, and if we charged too much, no one would use us. That is why we always give you options (that include the price) - the good, better, best variety - BEFORE the work is started, that way you choose which option & price best fit your needs, and you have the professional diagnosis to keep for the future if you want to look around. We try to be as fair as we can, and that is why we also stand behind our work with a 100% Satisfaction Guarantee, and the longest and best warranty in the area for any work we do. If there is anything we can do please give us a call @817-634-6444, and we will help in any way we can. Thank you for using Benjamin Franklin Plumbing! Have a blessed day!
5.0
Kerry P.
Arlington, TX
8/19/2020
Terrill Dobbs is an excellent technician and extremely knowledgable. Would recommend him hoghly.
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